Kids Quest Manager
About The Position
The Kids Quest Manager provides operational, administrative, and programmatic leadership for YWCA Northeast Kansas’s before- and after-school Kids Quest programs. Reporting to the Senior Director of Programs, the Manager oversees day-to-day operations, including staffing, enrollment, billing, licensing and regulatory compliance, family communication, program quality, and administrative systems. The role also helps plan and implement program growth by launching new sites, increasing enrollment and capacity, developing staffing structures, and maintaining consistent operations and quality across locations. The Manager works with school partners, families, staff, and YWCA leadership to ensure Kids Quest is a safe, responsive, sustainable, and high-quality resource. Responsibilities also include supporting agency departments, maintaining headquarters operations when needed, and practicing teamwork, open communication, cultural sensitivity, and responsiveness.
Requirements
- At least three years of experience in youth services or early childhood education, with a focus on administration and program management.
- Strong technical skills, including proficiency in billing software, database management, and reporting tools.
- First Aid and CPR certification; certification may be obtained immediately following hire.
- Knowledge of KDHE licensing regulations.
- Excellent communication, interpersonal, and organizational skills.
- Commitment to the YWCA mission and values, including a strong focus on racial equity and social justice.
- Ability to meet the physical requirements of the role, including lifting up to 25 pounds.
- Valid driver’s license, transportation, and auto insurance for minimum local community travel.
- Ability to pass required background checks.
Nice To Haves
- Postsecondary education or training in education, child development, youth development, nonprofit management, business administration, or a related field; relevant professional and lived experience will be equally considered.
Responsibilities
- Manage Kids Quest before- and after-school programs and provide technical support and expertise for daily operations.
- Ensure compliance with local, state, and federal regulations and licensing standards, and maintain a safe and healthy environment for participants.
- Recruit, train, and supervise Kids Quest staff and foster a positive, collaborative work culture.
- Work with staff and school administrators on scheduling, curriculum implementation, and safety protocols.
- Provide emergency substitution as needed.
- Oversee billing, including generating invoices, tracking payments, and ensuring accurate and timely financial reporting.
- Serve as a contact for parents, caregivers, and community partners regarding enrollment, billing, and program inquiries.
- Coordinate enrollment for youth programs, maintain accurate records, and follow relevant policies and procedures.
- Create and maintain reports on participation, finances, and other program metrics.
- Work with the Senior Director of Programs and organizational leadership to plan and implement Kids Quest expansion.
- Support new site launches, including site readiness, licensing, staffing, enrollment, supplies, schedules, and operational systems.
- Assess staffing, enrollment, space, transportation, and other operational needs related to growth.
- Develop systems and processes that support program growth while maintaining quality, safety, and regulatory compliance.
- Build relationships with schools and community partners to identify opportunities for growth and increased access.
- Monitor enrollment trends, waitlists, capacity, and community needs to inform expansion and program planning.
- Support outreach and recruitment to raise awareness of Kids Quest and connect families with programming.
- Help leadership evaluate the operational and financial sustainability of current and prospective locations.
- Promote teamwork and open communication, and practice cultural sensitivity and responsiveness.
- Help maintain YWCA Northeast Kansas headquarters operations, including substituting at the front desk when needed.
- Perform other duties as assigned by the supervisor and CEO.
- Meet the position’s physical and travel requirements, including lifting up to 25 pounds, local community travel, and having a valid driver’s license, transportation, and auto insurance.
- Pass required background checks prior to hiring.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
