Kidney Transplant Dialysis Clinical Outreach Liaison

UT Southwestern Medical Center • Lubbock, TX

17h • Remote

About The Position

This position will focus on the West Texas and Panhandle area. This position is the liaison between the UTSW kidney transplant program and the dialysis centers. Their priority will be conducting “Lobby Days” in the Dialysis Centers. Educating the patients on why UTSW is the best option for kidney transplant. Obtaining the applications from the patient and working with the Dialysis SW to submit the applications.

Requirements

• Bachelor's Degree or higher in Nursing, Physical Therapy, Occupational Therapy, Speech Language Pathology, or Respiratory Therapy
• Networking abilities
• Computer skills
• Familiarity with Prospective Payment system for Rehab
• BASIC LIFE SUPPORT course accredited by the American Heart Association (AHA) or American Red Cross (ARC).

Nice To Haves

• 3 years experience

Responsibilities

• Serves as a liaison and point of contact with all current and future referral sources to ensure that all processes related to patient referral are standardized, of consistently high quality and allow for seamless occurrence.
• Develops and plans all activities associated with community clinical outreach efforts.
• Develops and maintains strong relationships in the referring community. Establishes an ongoing marketing plan that clearly identifies: New referral contacts and plan for building a business relationship, identification of top referral sources and plan to assure their continued referral commitment, referral contacts that have fallen off and plan to recapture business, clear volume expectations, specific targets for building referred business from a diverse and extensive referral base, and implementation of strategies to create referrals/admissions to achieve sustainable growth.
• Maintains process for assessing current referral patterns for selected target areas by identifying physician referral patterns, health related community events, established physician practices and major gatekeepers in outreach and network communities.
• Establishes and promotes collaborative relationships with physicians, payers and other members of the healthcare team, including non-UTSW physicians (vendor management).
• Seeks opportunities to increase the growth of business within the assigned communities, identifying and cultivating potential referral sources relevant to the population served.
• Interviews patient, family, physician and other stakeholders to gather market intelligence and program feedback.
• Communicates pertinent information to appropriate staff.
• Exceeds volume targets by establishing influence in market segments, including, but not limited to physicians, practitioners, social services, hospitals, professional organizations, etc. through a variety of avenues such as personal appointments and visits, phone calls, letters, emails and conferences.
• Leads a proactive business development program through by developing valid account relationships out in the field with key referral sources.
• Serves as a resource to other staff members and promotes a collegiality between staff physicians and leaders.
• Participates in interdisciplinary healthcare teams to facilitate the integration of managed care concepts within the daily practice standards.
• Acts as a consultant within the organization and in the community.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies.
• Assures hospital is considered an educational source for patient services information.
• Provides ongoing monitoring and analysis of trends, issues, and data to improve systems of communication between the hospital and its public, and to build confidence in the institution.
• Serves as a representative of the program.
• Participates in community activities and educational in-services/seminars.
• Educates hospital-based or other health care professionals and physicians as well as patients and families regarding services and programs.
• Attends meetings as required.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level