Kidney Smart Educator (Bilingual)
About The Position
DaVita is seeking a Kidney Smart Educator and Local Coordinator to serve patients, families, and clinical teams across the Westside Division and Greater Phoenix area. This dual-role position combines patient education about chronic kidney disease (CKD) with regional administrative and operational coordination. As a Kidney Smart Educator, the role delivers instructor-led CKD education in person, virtually, and by telephone. Classes help patients and caregivers understand kidney function, disease progression, kidney health, disease management, lifestyle adjustments, diet and medication management, and treatment options, including home dialysis, in-center hemodialysis, kidney transplant, and conservative care. As Local Coordinator, the role provides administrative and operational support to Kidney Smart Educators across the Westside Division. Responsibilities include coordinating class schedules, managing physician referral intake and patient outreach, maintaining educator coverage, and tracking class outcomes. The position is based in Glendale, Arizona, serves the Greater Phoenix metropolitan area/Westside Division, and involves up to 20% travel within the assigned local territory.
Requirements
- Active clinical credential or license, such as Certified Clinical Hemodialysis Technician (CCHT), LPN, LVN, RN, or equivalent clinical licensure.
- Exceptional public speaking, teaching, and interpersonal skills, with the ability to connect with diverse patient populations.
- Demonstrated strength in scheduling, workflow coordination, administrative tracking, and cross-functional team support.
- Reliable transportation and willingness to travel up to 20% within the assigned Phoenix metropolitan territory.
Nice To Haves
- Strong background in nephrology, dialysis, or chronic disease patient education.
- Bilingual English and Spanish.
Responsibilities
- Deliver engaging, instructor-led Kidney Smart curriculum classes in person at local facilities and partner clinics, as well as virtually and by telephone.
- Educate patients and families about kidney health, disease management, lifestyle adjustments, and treatment modalities, including peritoneal dialysis, home hemodialysis, in-center hemodialysis, and transplant.
- Build collaborative relationships with local nephrologists, clinical practices, and dialysis care teams to expand patient access to education.
- Serve as the central point of contact for the Westside Division Kidney Smart team and support the Division Lead and field operations in expanding educational reach.
- Coordinate and publish class calendars, manage room and venue logistics, and maintain educator coverage across the division.
- Manage patient recommendation and physician referral intake pipelines, conduct direct patient outreach, and enroll patients.
- Conduct post-class follow-up, track attendance metrics, submit required reporting tools, and ensure alignment with national Kidney Smart operational standards.
Benefits
- Medical, dental, and vision insurance options, prescription drug coverage, and virtual physical therapy.
- 401(k) retirement savings plan with company match.
- Employee Stock Purchase Plan (ESPP) and advanced pay access.
- Paid time off accrual, PTO cash-out options, and holiday pay across seven designated company holidays.
- Family planning support, including surrogacy, adoption, and fertility assistance.
- Paid parental leave through the Little Star program.
- Backup child and elder care.
- Teammate Assistance Program (TAP) counseling and complimentary access to Headspace.
- DaVita Ladders, tuition/education assistance, RISE onboarding, and on-demand leadership courses through StarLearning.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
