Kickback Host
About The Position
Drury Hotels is looking for individuals who are looking for more than just a job, but a place where they belong. As a Kickback Host, you will be responsible for ensuring exceptional, positive experiences for our diverse team members and guests. This role involves overseeing the 5:30 p.m. Kickback, including food preparation and clean-up, maintaining a clean and organized kitchen and lobby area, ensuring food safety standards are met, and managing inventory levels. You will also be expected to uphold the Drury culture by presenting a high standard of integrity, service, and hospitality, answering guest questions, and providing courteous, friendly guest service with a +1 Service attitude.
Requirements
- Knowledge of hotel accommodations, the community. and hotel services
- Ability to conduct accurate inventory of food items and calculate order levels
- Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
- Ability to speak and receive direction (written and verbal direction) in English
Responsibilities
- Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.
- Ensure exceptional, positive experiences for our diverse team members and guests.
- Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
- See to it that the kitchen and lobby area are clean and well organized.
- Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
- Answer guest’s questions using your knowledge of the hotel, area, and events.
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
Benefits
- Quarterly bonus opportunity of up to $3,200 annually
- Flexible scheduling
- Paid time off
- Hotel discounts
- Free room nights
- Mentorship
- Cross-training
- Development plans
- Management training
- Medical insurance
- Dental insurance
- Vision insurance
- Prescription insurance
- Life insurance
- Disability insurance
- Team Member Assistance Program
- Company-matched 401(k)
- Paid time off
- Optional medical, dental, vision, short term disability, and life insurance plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
