Kickback Host

Drury Hotels•Pigeon Forge, TN
•Onsite

About The Position

The Kickback Host oversees Drury Hotels’ complimentary 5:30 p.m. Kickback for guests, including food preparation and cleanup. The role helps create a positive guest experience, keeps the kitchen and lobby clean and organized, maintains food safety standards, and ensures supplies are stocked. The host answers guest questions about the hotel, the local area, and events while providing courteous, friendly service that reflects Drury’s hospitality culture. The listed starting pay is $18.50 per hour.

Requirements

  • Knowledge of hotel accommodations, the community, and hotel services.
  • Ability to conduct accurate inventories of food items and calculate order levels.
  • Warm, friendly communication that helps create a happy, comfortable, and relaxing atmosphere for guests.
  • Ability to speak and understand written and verbal directions in English.

Responsibilities

  • Oversee the 5:30 p.m. Kickback, including food preparation and cleanup.
  • Help ensure exceptional, positive experiences for team members and guests.
  • Keep the kitchen and lobby clean and well organized.
  • Meet food safety standards and keep supplies stocked at appropriate levels.
  • Promote Drury’s culture through integrity, service, and hospitality with customers and co-workers.
  • Answer guests’ questions using knowledge of the hotel, local area, and events.
  • Provide courteous, friendly guest service with a +1 Service attitude.

Benefits

  • Quarterly bonus opportunity of up to $3,200 annually, separate from base salary.
  • Flexible scheduling.
  • Paid time off.
  • Hotel discounts and free room nights.
  • Mentorship, cross-training, development plans, and management training.
  • Medical, dental, vision, prescription, life, and disability coverage.
  • Team Member Assistance Program.
  • Company-matched 401(k).
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