Kickback Host

Drury Hotels•Pigeon Forge, TN
•Onsite

About The Position

The Kickback Host oversees Drury Hotels’ complimentary 5:30 p.m. Kickback for guests, helping make the evening food and beverage service enjoyable. The role includes food preparation and cleanup, maintaining clean and organized kitchen and lobby areas, and ensuring food safety standards and appropriate supply levels. The host provides courteous, friendly service, answers guest questions about the hotel, local community, and events, and promotes Drury’s culture through integrity, hospitality, and a positive guest experience. This is an evening food and beverage attendant position at the Drury Plaza Hotel in Pigeon Forge, Tennessee. The listed starting pay is $18.50 per hour.

Requirements

  • Knowledge of hotel accommodations, the community, and hotel services.
  • Ability to conduct accurate food inventory and calculate order levels.
  • Warm, friendly communication with guests and ability to create a comfortable, relaxing atmosphere.
  • Ability to understand and follow written and verbal directions in English.

Responsibilities

  • Oversee the 5:30 p.m. Kickback for guests, including food preparation and cleanup.
  • Keep the kitchen and lobby clean and well organized.
  • Ensure food safety standards are met and supplies are stocked at appropriate levels.
  • Present and maintain integrity, service, and hospitality in interactions with customers and coworkers.
  • Answer guests’ questions using knowledge of the hotel, local area, and events.
  • Provide courteous, friendly guest service and help create an exceptional guest experience.

Benefits

  • Quarterly bonus opportunity of up to $3,200 annually, separate from base salary.
  • Flexible scheduling.
  • Paid time off.
  • Hotel discounts and free room nights.
  • Mentorship, cross-training, development plans, and management training.
  • Medical, dental, vision, prescription, life, and disability coverage.
  • Team Member Assistance Program.
  • Company-matched 401(k).
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