Kickback Host

Drury Hotels•Las Cruces, NM

5d•Onsite

About The Position

This position involves making the complimentary 5:30 p.m. Kickback “happy hour” enjoyable for guests. The role requires ensuring exceptional, positive experiences for diverse team members and guests. Responsibilities include overseeing the 5:30 Kickback through food preparation and clean-up, maintaining cleanliness and organization in the kitchen and lobby areas, ensuring food safety standards are met, and keeping supplies stocked. The role also involves upholding a high standard of integrity, service, and hospitality to promote the Drury culture, answering guest questions with knowledge of the hotel and local area, and providing courteous, friendly guest service with a +1 Service attitude.

Requirements

Knowledge of hotel accommodations, the community, and hotel services
Ability to conduct accurate inventory of food items and calculate order levels
Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
Ability to speak and receive direction (written and verbal direction) in English

Nice To Haves

Cross Train @ Front Desk

Responsibilities

Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
Ensure the kitchen and lobby area are clean and well organized.
Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
Answer guest’s questions using your knowledge of the hotel, area, and events.
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.