Kickback Host

Drury Hotels•Springfield, IL

1d•Onsite

About The Position

Kickback Host at Drury Hotels, a top-rated hotel in Springfield, Illinois. This role is responsible for ensuring exceptional guest experiences during the complimentary 5:30 p.m. Kickback "happy hour" by overseeing food preparation, clean-up, and maintaining a clean and organized kitchen and lobby area. The position requires adherence to food safety standards, inventory management, and presenting a high standard of integrity, service, and hospitality to promote the Drury culture. The Kickback Host will also answer guest questions and provide courteous, friendly service with a +1 Service attitude.

Requirements

Knowledge of hotel accommodations, the community. and hotel services
Ability to conduct accurate inventory of food items and calculate order levels
Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
Ability to speak and receive direction (written and verbal direction) in English

Responsibilities

Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
See to it that the kitchen and lobby area are clean and well organized.
Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
Answer guest’s questions using your knowledge of the hotel, area, and events.
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.