Keystone STARS Quality Coach - ELRC 19

Public Health Management Corporation•Downingtown, PA

14d•Onsite

About The Position

The STARS Quality Coach guides early education and school-age practitioners through the Keystone STARS Continuous Quality Improvement process, using the Keystone STARS Performance Standards. The role promotes participation in Keystone STARS, with a focus on helping providers move to higher STAR levels. The coach provides targeted professional development, responds to regulatory referrals, and helps practitioners understand the standards and develop plans to meet their goals. The coach reviews evidence, interprets the performance standards, identifies resources, and makes recommendations to help practitioners progress through the STARS process, submit grants on time, and plan professional development annually. The position works with the Grants Specialist and grant-processing partners to help providers access grants and awards. It reports to the ELRC 19 Keystone STARS Manager and is based at PHMC’s Philadelphia office, with frequent travel and scheduled office time throughout the ELRC 19 region.

Requirements

Bachelor’s degree in Early Childhood Education or a bachelor’s degree in a related field.
Three years of work experience, preferably in early care and education, school-age programs, or human services, involving some collaborative inter-agency work.
Working knowledge of Keystone STARS Performance Standards and requirements.
Strong working knowledge of trends and best practices in Early Childhood Education.
Knowledge of community organizations, social and human services agencies, child care services and systems, Early Intervention, schools, and collaborative interagency relationships.
Ability to articulate the mission and vision of Keystone STARS, PHMC, and the ELRC.
Ability to guide, direct, and support early care and school-age practitioners in Keystone STARS participation and standards compliance.
Ability to build positive reciprocal relationships with practitioners.
Ability to provide case management with timely and accurate reports and recommendations.
Ability to work effectively in a team and manage multiple tasks and competing priorities.
Ability to maintain complete, accurate, and accessible files and records.
Effective communication and productive collaboration with colleagues, government agencies, program participants, parents, and other human services organizations, in writing, by telephone, and in person.
Working knowledge of personal computers and networked systems, including their use for database management, tracking, and reporting.

Nice To Haves

Experience in outreach, needs assessment, planning, marketing, or public speaking.

Responsibilities

Develop and maintain working relationships with a caseload of early care and education and school-age practitioners.
Deliver presentations that encourage participation in continuous quality improvement and explain the intent and requirements of Keystone STARS.
Assist facilities interested in requesting grants or awards.
Help practitioners set individualized program goals and annual professional development plans aligned with Keystone STARS standards.
Provide targeted professional development tied to STAR-level movement goals within the ELRC 19 region.
Provide prescribed professional development and/or technical assistance in response to regulatory referrals from certification partners.
Inform practitioners about professional development events, educational opportunities, grants, and consultants.
Complete annual plans and projections with assigned practitioners to support progress toward achieving a Keystone STAR level.
Work with collaborative systems and partners to help practitioners access additional services as needed.
Record the progress of assigned applications using available software, such as QRIS, PELICAN, and internal tracking systems.
Develop reports as necessary and provide ongoing reporting on the program process for practitioners in the caseload.
Assist with STAR-level designations, grant generation, closures, and audits as needed.
Attend meetings with partners such as Certification, PQA, and OCDEL, and maintain ongoing communication with them.
Coordinate with the Designator or STARS Manager to schedule designation visits.
Stay informed about changes and improvements to the early care and school-age system.
Participate in professional development and educational opportunities to augment personal skills.
Coordinate and conduct meetings that establish a community of learners.