Keystone STARS Quality Coach - ELRC 19

PHMC•Downingtown, PA

13d•Onsite

About The Position

The STARS Quality Coach is a core component of the Keystone STARS program. Using the Keystone STARS Performance Standards, the coach guides and directs early education and school-age practitioners through a Continuous Quality Improvement process and promotes participation in Keystone STARS, with a specialization in upward movement in the system. The coach provides targeted professional development to support STAR-level movement goals and responds to regulatory referrals. As a resource to practitioners, the coach provides information and support, helps them develop and implement appropriate plans, and works with the Grants Specialist and grant-processing partners to help providers access Keystone STARS grants and awards. The coach receives and reviews sources of evidence, interprets the Performance Standards, helps programs understand the standards’ intent, identifies available resources, and recommends ways practitioners can progress through the STARS process. The role also supports timely grant submissions and annual professional development planning. The position reports to the ELRC 19 Keystone STARS Manager and is based at PHMC offices at 1500 Market Street, Philadelphia, Pennsylvania, with frequent travel and scheduled office time throughout the ELRC 19 region.

Requirements

Bachelor’s degree in Early Childhood Education or a bachelor’s degree in a related field.
Three years of work experience, preferably in early care and education, school-age programs, or human services, involving some collaborative inter-agency work.
Working knowledge of Keystone STARS Performance Standards and requirements.
Strong working knowledge of trends and best practices in Early Childhood Education.
Knowledge of community organizations, social and human services agencies, child care services and systems, Early Intervention, schools, and collaborative interagency relationships.
Ability to articulate the mission and vision of the Keystone STARS Program, PHMC, and the ELRC.
Ability to guide, direct, and support early care and school-age practitioners in Keystone STARS involvement and standards compliance.
Ability to build positive, reciprocal relationships with early care and school-age practitioners.
Ability to provide case management with timely and accurate reports and recommendations.
Ability to work effectively in a team and manage multiple tasks and competing priorities.
Ability to maintain complete, accurate, and accessible files and records.
Ability to communicate and work productively with colleagues, government agencies, program participants, parents, and other human services organizations in writing, by telephone, and in person.
Working knowledge of personal computers and networked systems, including their use for database management, tracking, and reporting in a human services or similar environment.

Nice To Haves

Experience in outreach, needs assessment, planning, marketing, or public speaking is helpful.

Responsibilities

Develop and maintain working relationships with a caseload of early care and education and school-age practitioners.
Deliver presentations encouraging practitioners to engage in continuous quality improvement and understand the intent and requirements of Keystone STARS.
Assist facilities interested in requesting grants or awards.
Help practitioners set individualized program goals and annual professional development plans related to Keystone STARS standards.
Provide targeted professional development tied to STAR-level movement goals within the ELRC 19 region.
Provide prescribed professional development and/or technical assistance in response to regulatory referrals from certification partners.
Inform practitioners about professional development events, educational opportunities, grants, and consultants.
Complete annual plans and projections with assigned practitioners to support progress toward a Keystone STAR level.
Work with collaborative systems to help practitioners access additional services, such as IU, ELRC 19 staff, and Early Childhood Mental Health Consultant services.
Use available software to record the progress of assigned applications, including in QRIS, PELICAN, and internal tracking systems.
Develop reports as necessary and provide ongoing reporting on program processes for practitioners in the caseload.
Assist with STAR-level designations, grant generation, closures, and audits as needed.
Attend and participate in meetings with partners such as Certification, PQA, and OCDEL, and maintain ongoing communication with those partners.
Coordinate with the Designator or STARS Manager to schedule designation visits.
Maintain awareness of changes and improvements to the early care and school-age system.
Participate in ongoing professional development and educational opportunities to augment personal skills.
Coordinate and conduct meetings that establish a community of learners.