Keynote Production Lead

ServiceNow•San Diego, CA

6d•$102,300 - $179,000•Hybrid

About The Position

This role is responsible for leading the end-to-end development and execution of the Knowledge mainstage keynote program. It involves collaborating with various stakeholders, including executives, brand, content, creative teams, and the Strategic Events organization, to ensure a high-quality, industry-leading keynote experience. The position oversees all aspects of keynote production, including vendor management, stage and scenic design, technical production, attendee experience, and logistics. The lead will own project plans, budgets, and timelines, ensuring speaker readiness, rehearsals, and successful program delivery. They will act as the primary production contact for internal and external partners, communicating strategy and managing vendor contracts and relationships for cost-effectiveness and quality. Collaboration on other keynote projects within the Strategic Events portfolio is also expected.

Requirements

5-7+ years of proven live production talent with extensive experience managing keynote programs and working directly with executive leadership.
Skilled project manager with demonstrated experience managing large scale events.
Demonstrated professional interpersonal skills and ability to manage multiple stakeholders.
Effective time management and organizational skills with the ability to multi-task within a fast-paced environment, prioritize tasks, track projects and meet urgent deadlines.
Professional verbal and written communication skills, with the ability to communicate effectively within all levels of the organization — including ServiceNow executives and their offices.

Responsibilities

Lead the end-to-end development and execution of our Knowledge mainstage keynote program.
Collaborate with a wide variety of stakeholders including ServiceNow executives, the brand, content, keynote and creative teams, and the Strategic Events org to ensure a high quality, industry-leading keynote experience.
Oversee end-to-end keynote production including vendor management, stage and scenic design, technical production details, the attendee experience, and logistics.
Own the keynote production project plans, budgets, and timelines.
Lead the execution and implementation of project timelines, milestone tracking, speaker readiness, rehearsals, and the successful delivery of the Knowledge keynote program.
Act as the primary production contact for internal stakeholders and external partners during the event planning and execution phases.
Communicate overall keynote production strategy and experience to key stakeholders.
Negotiate contracts with vendors and service providers, managing relationships to maintain high quality and cost-effectiveness.
Collaborate on other keynote projects within the Strategic Events portfolio.