Keynote Production Lead

ServiceNow•Waltham, MA

22h•$102,300 - $179,000•Hybrid

About The Position

ServiceNow is seeking an experienced and detail-oriented Keynote Production Lead to join our team and oversee the planning and execution of our strategic events, including our Knowledge annual customer event main stage keynote program and other events across the portfolio. The ideal candidate will have a strong background in event production, a passion for keynote experiences, is highly organized, and can manage multiple projects simultaneously. This role is crucial in creating memorable keynote experiences that reflect our brand and engage our global customer audience.

Requirements

5-7 years of proven live production talent with extensive experience managing elite level keynote programs and working directly with executive leadership.
Skilled project manager with demonstrated experience managing large scale events.
Demonstrated professional interpersonal skills and ability to manage multiple stakeholders.
Effective time management and organizational skills with the ability to multi-task within a fast-paced environment, prioritize tasks, track projects and meet urgent deadlines.
Professional verbal and written communication skills, with the ability to communicate effectively within all levels of the organization — including ServiceNow executives and their offices.
Travel required.

Nice To Haves

Intellectual curiosity and a learner's mindset.

Responsibilities

Lead the end-to-end development and execution of our mainstage keynote program.
Collaborate with a wide variety of stakeholders including ServiceNow executives, the brand, content, keynote and creative teams, and the Strategic Events org to ensure a high quality, industry-leading keynote experience.
Oversee end-to-end keynote production including vendor management, stage and scenic design, technical production details, the attendee experience, and logistics.
Own the keynote production project plans, budgets, and timelines.
Lead the execution and implementation of project timelines, milestone tracking, speaker readiness, rehearsals, and the successful delivery of the Knowledge keynote program.
Act as the primary production contact for internal stakeholders and external partners during the event planning and execution phases.
Overall communication with key stakeholders to aid in the execution of our keynote program.
Develop and present the overall keynote production strategy and experience.
Negotiate contracts with vendors and service providers, managing relationships to maintain high quality and cost-effectiveness.
Collaborate on other keynote projects within the Strategic Events portfolio.
Bring fresh eye-thinking and pushing the boundaries of what success looks like as a focal point for overall success.
Stay current on AI's role in event production and events.
Ask smart questions and aren't intimidated by emerging tools or technologies that might change how we work.