Keyholder (F/T), Miramar Beach, FL

The Beaufort Bonnet Company•Miramar Beach, FL

5d•Onsite

About The Position

The Keyholder supports the daily operations of The Beaufort Bonnet Company retail store, delivering an elevated customer experience while driving sales and safeguarding store assets. This role requires a strong understanding of the brand, including its lifestyle, customer, and merchandise, to ensure consistent and effective representation in-store.

Requirements

High School diploma or GED.
2+ years of retail experience.
Advanced computer skills, Excel and Word.
Bending/stooping/kneeling required; lifting up to 50 lbs.
Ability to work varied hours and days including nights, weekends and holidays as needed.

Nice To Haves

Strong attention to detail with proficient communication skills (oral and written).
Appreciate teamwork and interacting with others.
Able to multitask and keep everything organized, taking initiative when needed.
Enjoy working in a fast-paced environment with minimal supervision or direction.
Comfortable being flexible when needing to problem solve.

Responsibilities

Present and sell merchandise in alignment with the brand, offering personalized suggestions to customers.
Build and maintain a personal client book to foster repeat business.
Share product knowledge with customers, providing recommendations on sizing, fashion, and complementary items to enhance their shopping experience.
Actively participate in store meetings and contribute to achieving sales and service performance goals set by management.
Learn and effectively use the POS system to perform routine register transactions, inventory receiving, transfers, and store opening/closing procedures.
Troubleshoot POS issues in the absence of the Store Manager or Assistant Store Manager.
Operate the store in accordance with established company policies and procedures.
Provide feedback and suggestions to management on merchandising strategies to improve sales.
Offer ideas to grow and enhance the business, including merchandising, staffing, floor displays, store fixtures, promotions, philanthropy, community engagement and offsite pop-ups.
Safeguard store assets and maintain inventory integrity.
Prevent inventory shrinkage to a reasonable and appropriate extent.
Assist with cycle counts and year-end comprehensive physical inventory.
Open and close the store and register in the absence of the Store Manager or Assistant Store Manager.