Keyholder/Team Lead

Alumni Hall Stores • Knoxville, TN

3d • Onsite

About The Position

The Keyholder/Team Lead is responsible for assisting the Store Manager and Assistant Store Manager in the day-to-day operations of the store. This role involves opening and closing the store, leading store associates, ensuring a superior customer experience, and maintaining store standards. The position also includes processing e-commerce orders as needed.

Requirements

• Must be 18 years or older
• Must be able to work a schedule based upon the business needs – including holidays, nights, and weekends
• Strong verbal and communication skills

Nice To Haves

• Previous retail experience is preferred

Responsibilities

• Ability to open and close the store and handle deposits
• Ability to lead, delegate, and follow-up on store associates
• Partner with the Store Manager and Assistant Store Manager in the overall day-to-day operations of the store, product placement, and achieving sales goals as well as UPT, ADS, and E-Mail Capture goals
• Assist in the training of the staff on company policies and procedures
• Assist in daily merchandise replenishments
• Maintain high standards of a clean and neat sales floor, cash wrap, fitting rooms, and an organized stockroom
• Maintain a superior customer experience and provide excellent customer service to every customer
• Partner with the Store Manager and Assistant Store Manager to ensure protection of all company assets
• Ensure that all E-commerce orders are filled and processed in a timely manner per company standards (as needed)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed