Keyholder/Team Lead

Alumni Hall Stores, LLC • Lexington, KY

3d • Onsite

About The Position

The Keyholder/Team Lead is responsible for assisting the Store Manager and Assistant Store Manager in the day-to-day operations of the store. This role involves opening and closing the store, handling deposits, leading and delegating tasks to store associates, and ensuring high standards of customer service and store presentation. The Keyholder/Team Lead also plays a role in training staff, managing merchandise, and processing e-commerce orders as needed.

Requirements

• Must be 18 years or older
• Must be able to work a schedule based upon the business needs – including holidays, nights, and weekends
• Strong verbal and communication skills

Nice To Haves

• Previous retail experience is preferred

Responsibilities

• Ability to open and close the store and handle deposits
• Ability to lead, delegate, and follow-up on store associates
• Partner with the Store Manager and Assistant Store Manager in the overall day-to-day operations of the store, product placement, and achieving sales goals as well as UPT, ADS, and E-Mail Capture goals
• Assist in the training of the staff on company policies and procedures
• Assist in daily merchandise replenishments
• Maintain high standards of a clean and neat sales floor, cash wrap, fitting rooms, and an organized stockroom
• Maintain a superior customer experience and provide excellent customer service to every customer
• Partner with the Store Manager and Assistant Store Manager to ensure protection of all company assets
• Ensure that all E-commerce orders are filled and processed in a timely manner per company standards (as needed)

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed