Key Hourly - HOH/BOH

True Food Kitchen • Plano, TX

1d • Onsite

About The Position

The Heart of House Key Hourly partners with the Management team to assist with the daily operating procedures to include staff support, guest interaction, product quality and overall restaurant cleanliness while following TFK standards. They will provide guidance and support for team members.

Requirements

• Strong attention to detail, well organized and able to multi-task.
• High level of personal initiative, action and results oriented
• 1 - 2 years restaurant supervisor experience, preferably as a Supervisor in a high-volume restaurant
• Must possess exceptional written and oral communication skills, high level of personal integrity, strong interpersonal and motivational skills, the ability to effectively supervise and instill cooperation in staff, and the ability to work well under pressure
• Strong working knowledge with Microsoft Office, Outlook, Word and Excel
• Must have or be willing to get ServSafe Certification
• Experience in Aloha preferred

Responsibilities

• Leads every shift with passion and drive to create an efficient, productive work environment while adhering to TFK guidelines
• Runs high volume service periods from the expo or wheel position or as a floater to ensure food quality, service, touching tables and presentation is up to TFK standards
• Ensure safe production environment, cleanliness, organization and maintenance to ensure a "like new" restaurant
• Performs precise line checks and facility walks with proper follow up
• Participates with all EcoSure & Health inspections as needed
• Represent TFK culture when communicating with guests in any way and respond to all guest complaints and/or inquires within TFK standards
• Administrative, computer and office tasks as needed on shift
• Run inspirational, informative and effective pre-shift line ups

Benefits

• Opportunities for growth and a development program
• Access to affordable, quality health care through Hooray Health and telehealth options
• Pet Insurance
• Access to expert guidance through EAP/SupportLinc
• Restaurant Dining Discount
• Paid volunteer time
• Eligible to give to and receive from the True Giving fund

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees