Key Holder (Part-time)

CAMP • King of Prussia, PA

2d • Onsite

About The Position

CAMP, a Family Experience store in King of Prussia, is looking for a Part-Time Key Holder to be a leader and a magic-maker on our floor. You won't just manage a store; you'll be responsible for creating a joyful, unforgettable adventure for every family, ensuring they leave excited to return! As a Key Holder, you are the heartbeat of the store, overseeing both the magical customer experience and daily operational excellence.

Requirements

• Must be 18 years or older and authorized to work in the US.
• Requires 15-25 hours per week, including at least one weekend day (ideally both).
• Prior professional experience in retail, childcare, education, or performing arts.
• Genuine enthusiasm, excitement, patience, warmth, joy, and humor when engaging with children and families.
• A desire to transform retail alongside a tight-knit, mission-driven team.

Nice To Haves

• Hidden talents that can add a magical touch to our floor are a huge plus!

Responsibilities

• Greet every family with a custom, high-energy welcome.
• Actively play, interact, and demo products with families, turning browsing into a joyful, interactive journey.
• Engage families in authentic conversations to understand their interests and needs. Curate personalized shopping experiences that drive sales and ensure they go home with the perfect items.
• Run engaging family activities, including craft sessions, story time, and one-on-one help, managing all setup and cleanup.
• Master full store operations, including the retail floor, cafe, back-of-house, and opening/closing procedures.
• Model and coach exceptional customer service to the team, driving daily priorities and ensuring high morale across your shift.
• Confidently resolve in-store situations, such as difficult customers, employee issues, or theft, knowing when to escalate complex matters to the General Manager (GM).
• Directly support the leadership team in achieving business goals (KPIs), communicating store focus areas and needs.
• Use expertise and unique personality to customize the CAMP experience, deciding what products to demo, what stories to tell families, and the best way to utilize unique talents to amplify the fun and magic.

Benefits

• 20% off all CAMP merchandise.
• Receive 1.5x pay for working major holidays (e.g., Juneteenth, Labor Day, Memorial Day).
• Access to our Employee Assistance Program (EAP) for mental health, financial planning, career development, and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed