Key Holder

Cycle Gear•Edison, NJ

2d•Onsite

About The Position

As a Key Holder, you would be responsible for providing every customer with a great experience. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits. You would also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates. We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day!

Requirements

1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store
2 years + of sales or customer service experience
A self-starter mentality that consistently delivers an outstanding, personalized retail experience
An open mind, and is eager to learn and be a part of the riding community
Experience with computers and POS systems (particularly RetailPro)

Nice To Haves

Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement)

Responsibilities

Serves as an essential sales leader for the store, achieving daily sales objectives.
Maintain store aesthetics by cleaning, stocking, organizing and following merchandising plans.
Stay up-to-date with our brand and product knowledge, company information, sales and company-wide events, truly becoming a resource to our customer base.
Assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.

Benefits

Hourly base rate
Commission structure: Tiered, based on meeting your monthly sales goal, up to 4%
Additional incentive pay: SPIFF item list is updated monthly, earn up to $25+ per eligible item
Generous employee discounts on all products
Medical/Dental/Vision/Life/Accident (Full Time)
Paid Time Off (Full Time)
401K matching (Full Time)
Voluntary benefit plans provided by Prudential (Part-time minimum 15 hours/week): accident, critical illness, and hospital benefits
DailyPay: allows for secure, instant transfers of earned pay before payday
Training and development
Career opportunities (promote from within)
Opportunities to represent Cycle Gear at special events