Key Holder

Cycle Gear • Goodyear, AZ

99d • Onsite

About The Position

As a Key Holder, you would be responsible for providing every customer with a great experience. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits. You would also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates. We strongly value training and development - with that, your first 5 shifts will be base pay only, so you may focus on learning. This position can be part-time or full-time.

Requirements

• 1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store
• 2 years + of sales or customer service experience
• A self-starter mentality that consistently delivers an outstanding, personalized retail experience
• An open mind, and is eager to learn and be part of the riding community
• Experience with computers and POS systems (particularly RetailPro)
• A friendly and upbeat personality is a must

Nice To Haves

• Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement)

Responsibilities

• Providing every customer with a great experience.
• Maintaining a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits.
• Assisting with, and being knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.
• Achieving daily sales objectives.
• Maintaining store aesthetics by cleaning, stocking, organizing and following merchandising plans.
• Staying up-to-date with brand and product knowledge, company information, sales and company-wide events, truly becoming a resource to our customer base.
• Representing Cycle Gear at special events -- International Motorcycle Show, motocross races, etc.

Benefits

• Hourly base pay + uncapped tiered commission structure
• SPIFFS
• Generous employee discounts on all products
• Medical/Dental/Vision/Life/Accident (for full-time)
• Paid Time Off (for full-time)
• 401K matching (for full-time)
• DailyPay (voluntary benefit to all team members)
• Career opportunities (promote from within)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed