Key Holder

cabi, LLC•Napa, CA

35d•Onsite

About The Position

At Cabi, we’re redefining what it means to build a fashion brand, one rooted in connection, confidence, and purpose. As a women’s retail clothing company, we don’t just design beautiful apparel; we create opportunities for women to express themselves, build community, and thrive both personally and professionally. Our culture is collaborative, entrepreneurial, and deeply people-first, where every team member plays a role in shaping meaningful experiences for our Stylists and clients. If you’re energized by creativity, inspired by empowering others, and excited to contribute to a brand that blends style with substance, you’ll find a home here. Key Carrier – cabi Outlet Love fashion, styling, and leading a team? Join the cabi Outlet team as a Key Carrier and help create a shopping experience customers can’t stop talking about. We’re looking for an energetic, customer-focused leader who thrives in a fast-paced retail environment and enjoys building relationships, driving sales, and supporting a positive team culture. If you’re passionate about fashion and ready to take the next step in retail leadership, we’d love to meet you. As a Key Carrier, you're an extra layer of leadership on the floor — trusted to step up as Manager on Duty, support daily operations, and set the tone for great customer experiences. It's the perfect next step for someone with retail experience who's ready to lead.

Requirements

Experience as a Retail Associate, Key Holder, Supervisor, or similar role (preferred)
Strong communication and interpersonal skills, with a knack for personalized styling
Basic proficiency with Microsoft Office (Excel, Outlook, Word)
Comfort handling cash, banking procedures, and store assets with integrity
Sharp organizational, time management, and multitasking skills
High school diploma or GED preferred
At least one year of related retail experience preferred, or an equivalent combination of education and experience

Responsibilities

Deliver the cabi Experience
Support and uphold cabi's core values and company creed
Deliver a personalized styling and service experience that builds real customer relationships
Actively clientele using company programs to boost loyalty and engagement
Own a strong presence on the sales floor — leading in sales, service, and phone orders
Help track daily, weekly, and monthly KPIs and store goals
Lead by Example
Promote a positive, professional environment while upholding cabi's standards
Support the management team in running store operations and daily tasks
Serve as Manager on Duty when assigned, supervising Sales Associates as needed
Model great customer service, teamwork, professionalism, and accountability
Communicate clearly and professionally at every level of the company
Keep Things Running Smoothly
Help merchandise product to company presentation guidelines
Support inventory management and shipment processing
Keep the store organized, clean, stocked, and running to standard
Help maintain store and banking records, including cash handling and deposits
Show up reliably, with flexibility for nights, weekends, and holidays
Work independently on the floor or in the backroom as business needs shift