Key Holder Key Holder

Estée Lauder Companies•Mission Viejo, CA

8h•Onsite

About The Position

The Estée Lauder Companies Inc. is seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the Store. This role involves leading by example, using outstanding coaching and mentoring skills to model desired behaviors for the sales team, aiming to provide inspirational, authentic, and personalized customer service to achieve all sales and customer service targets. The Key Holder will also utilize their retail flair and cash handling experience for essential start and end-of-day cash reconciliation, and will be responsible for opening and closing the store on a rota basis. This is an ideal opportunity for an ambitious self-starter with previous retail experience looking for their first supervisory role and a fulfilling career in prestige beauty.

Requirements

Proven retail experience, preferably within cosmetics.
Ability to provide inspirational, authentic, and personalized customer service.
Previous experience with retail point-of-sale software.
Must be able to provide proof of right to live and work in the country if invited to attend for interview.

Nice To Haves

Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.

Responsibilities

Support the Store Manager and Assistant Manager in the efficient running of the store.
Lead by example, modeling desired behaviors for the sales team.
Provide inspirational, authentic, and personalized customer service.
Achieve all sales and customer service targets.
Carry out essential start and end-of-day cash reconciliation.
Open and close the store on a rota basis.