Liquor Barn - Key Holder, Danville

Gopuff•Danville, KY

1d•Onsite

About The Position

The Key Holder position at Liquor Barn, a subsidiary of GoPuff, involves displaying managerial responsibilities. This role is crucial for opening and closing the store, performing duties in the absence of management, assisting during high-volume periods, and supporting new employees. The Key Holder is expected to provide excellent customer service, drive sales of BRS products, and maintain store standards.

Requirements

21 years of age or older
Ability to work a flexible schedule as business requires (nights, weekends and holidays)
Desire to continually develop retail sales skills and knowledge of product and services
One year as a store associate or customer service representative
Prior experience in a team environment requiring professional communication skills
Strong interpersonal skills necessary for establishing customer and team relationships
Ability to demonstrate a positive and engaging attitude and demeanor
High School Diploma or equivalent
Frequently standing and moving in an assigned location safely and efficiently
Carrying or lifting items weighing up to 50 pounds
Handling objects, products, and equipment safely
Bending, kneeling

Responsibilities

Provide excellent customer service by greeting and establishing rapport with customers while informing them of BRS products and services
Arrive early to open the store and leave late to close the store
Operate the alarm system, including setting and disarming
Identify Problems with working conditions and share with management
Assume management responsibilities in the absence of the General Manager and Assistant Manager
Knowledge of BRS products to provide customers with recommendations
Drive sales in all departments
Order, replenish and maintain inventory
Perform cashier functions and adhere to minor policy while completing customer transactions
Operating scanners, cash registers, and other electronics
Follow proper age verification policies
Accepting payments, such as cash, checks, and credit cards
Ensuring all prices and quantities are accurate and providing a customer receipt
Processing refunds and exchanges
Balance register drawer
Bagging or boxing purchases to ensure safe transport
Following all BRS procedures regarding coupons and gift cards
Maintain store safety standards
Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
Assist in promotions and setup of events
Observe BRS vehicle policies and procedure guidelines
Maintain all safety standards for BRS deliveries
Delivery items to customers
Following delivery driving routes and time schedules
Inform manager of vehicle operating condition problems