Key Holder (Part-Time PM) @ The Phoenician Resort Scottsdale

Event Network•Scottsdale, AZ

About The Position

The Key Holder works alongside the management team to support day-to-day store operations and create memorable guest experiences. The role includes delivering service that meets company standards, processing guest sales accurately and efficiently, restocking merchandise, and completing other duties assigned by store management. This position is for evening shifts only.

Requirements

Experience as a keyholder or supervisor in a retail environment.
Merchandising experience organizing and presenting products in a visually appealing manner.
Friendly, outgoing personality with a service mindset.
Must be 21 for liquor sales.
Flexible availability, including weekends, holidays, and morning and evening shifts.
Ability to meet the physical demands of the role, including standing for up to 8 hours except for required breaks and meal periods, and frequently lifting and/or moving up to 40 pounds.
Ability to read, count, and write accurately to complete required paperwork.

Responsibilities

Greet store guests promptly and offer assistance.
Use suggestive selling, open-ended questions, and promotional recommendations to engage guests and increase sales.
Maintain knowledge of store products, current sales and promotions, sales targets, key performance indicators, and new products.
Follow merchandise presentation guidelines, maintain store cleanliness, receive shipments, replenish merchandise, and rotate products when restocking.
Follow Event Network and hotel appearance and dress standards.
Process cash, credit card, employee discount, guest room charge, and hotel property charge transactions accurately and efficiently.
Complete store paperwork and operating procedures, including printing register reports, performing cycle counts, and opening and closing the store.
Recognize security risks and protect company and store assets; prevent and properly handle situations that could result in loss.
Follow applicable state and federal laws and company policies and procedures for store operations, timekeeping, hotel operations, loss prevention, and human resources.
Work as a team with staff to achieve store goals and contribute to a positive work environment.
Stand, walk, handle merchandise and other items, and perform occasional reaching, climbing or balancing, stooping, kneeling, crouching, or crawling.
Lift and/or move items weighing up to 40 pounds.
Read, count, and write accurately to complete required paperwork.