Key Holder (Part-Time PM) @ The Phoenician Resort Scottsdale

Event Network•Scottsdale, AZ
•$17 - $17•Onsite

About The Position

The Key Holder supports day-to-day store operations alongside the management team and helps create memorable guest experiences. The role includes meeting guest-service standards, processing sales transactions accurately and efficiently, restocking merchandise, and completing other tasks assigned by store management. The posting identifies the role as part-time and states that it is for evening shifts only.

Requirements

  • Experience as a keyholder or supervisor in a retail environment.
  • Merchandising experience organizing and presenting products in a visually appealing way.
  • Friendly, outgoing personality and a service mindset.
  • Must be at least 21 years old for liquor sales.
  • Flexible availability, including weekends, holidays, and morning and evening shifts.
  • Ability to read, count, and write accurately to complete required paperwork.
  • Ability to meet the position’s physical demands, including standing for up to eight hours, walking, handling items, and frequently lifting or moving up to 40 pounds.

Responsibilities

  • Greet store guests promptly and offer assistance.
  • Use suggestive selling and open-ended questions to engage guests, promote items, and increase sales.
  • Stay informed about products, current sales and promotions, sales targets, key performance indicators, and new products.
  • Maintain merchandise presentation and store cleanliness; receive shipments, replenish merchandise, and rotate products when restocking.
  • Follow Event Network and hotel appearance and dress standards.
  • Process cash, credit card, employee discount, guest room charge, and hotel property charge transactions accurately and efficiently.
  • Complete store paperwork and operating procedures, including printing register reports, performing cycle counts, and opening and closing the store.
  • Recognize security risks and protect company and store assets; prevent and properly handle situations that could result in loss.
  • Follow applicable state and federal laws and company policies and procedures, including those for store operations, timekeeping, the hotel, loss prevention, and human resources.
  • Work collaboratively with staff to achieve store goals and contribute to a positive work environment.
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