Key Holder, Marin Country Mart
About The Position
Margaux is seeking an exemplary key holder to join their team opening a new store at Marin Country Mart. Every store team member will work closely with the Store Manager and Margaux HQ team to ensure the successful launch of this new store location. The goal is to create a memorable, personalized shopping experience for every customer through exemplary service and a passion for the Margaux brand. Every store associate will be an essential team member, facilitating the seamless launch of the new store and integration in the community. This position offers a unique opportunity to join a fast-growing luxury fashion brand at an exciting stage of growth.
Requirements
- 3+ years of experience in contemporary or luxury retail; previous direct experience in clienteling is strongly preferred.
- A proven track record in cultivating meaningful client relationships is essential.
- Ability to quickly develop a client book, showcasing a strong network of customers and an aptitude for personalized client outreach and retention.
- Has a friendly and energetic personality; exhibits professionalism in all situations and is collaborative and people-focused, excelling in team environments and interpersonal interactions.
- Quick and efficient problem-solver with a strong understanding of business operations, and outstanding organizational and communication abilities with a sharp eye for detail.
Nice To Haves
- Experience as a key holder is a plus.
- Passion for the Margaux brand!
Responsibilities
- Provide an outstanding and personalized client experience by leading with exceptional service on the sales floor, greeting customers promptly and engagingly, offering expert styling advice, and showcasing comprehensive product knowledge.
- Contribute to business growth and achieve sales goals by proactively understanding and responding to customer needs, and promptly addressing any customer concerns that may arise.
- Maintain the selling floor in alignment with brand standards; ensure visual merchandising is consistently updated and assist in the implementation and management of in-store inventory strategy.
- Maintain BOH inventory, communicate proactively on stock issues, process returns efficiently, and generally support store operations.
- Work closely with the Store Manager to identify opportunities to maximize store experience and implement strategies to drive business growth.
Benefits
- Paid time off
- paid sick leave
- Health, dental, and vision insurance
- 401(K)
- Employee discount on all Margaux products
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
