Toys"R"Us Key Holder

Go! Retail Group•Grand Rapids, MI

21d•Onsite

About The Position

The Key Holder is a part-time hourly retail position reporting to the Store Manager. The role is responsible for opening and/or closing the store, handling cash register operations, assisting customers and managing sales, and keeping the store organized. The position supports a positive shopping experience through customer service, sales, visual merchandising, shipment processing, and store upkeep. Work takes place in a retail store environment and may include evening and weekend shifts as needed.

Requirements

At least one year of retail experience or related field experience.
Enthusiasm for being an impactful and innovative leader.
Self-motivation, passion for work, optimism, and a solution-oriented mindset.
High integrity, accountability, reliability, and responsibility, and openness to feedback.
Ability to create an engaging shopping experience by staying connected with customer needs.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Basic computer skills, including familiarity with POS systems and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.
Ability to occasionally lift and/or move up to 50 pounds.
Ability to stand, walk, reach, use hands to handle items, and move between locations; standing for long periods may be required.

Responsibilities

Greet every customer upon entry.
Execute the Five Steps to a Sale at every opportunity.
Offer current promotions and special offers.
Accurately operate the Point of Sale system.
Provide comprehensive customer service using calendars.com, email marketing, and in-store special orders.
Maintain a store environment that meets visual merchandising standards, engages customers, and encourages purchases.
Receive and place new shipments.
Reset features and promotions as directed.
Complete regular housekeeping tasks.
Open and/or close the store as scheduled.
Prepare the cash bank at opening.
Prepare and make nightly cash deposits at closing.
Complete the opening or closing checklist for every shift.