Toys 'R' Us Key Holder

Go! Retail Group•Ledyard, CT
•Onsite

About The Position

The Key Holder is a part-time hourly retail position reporting to the Store Manager. The role is responsible for opening and/or closing the store, handling cash register duties, assisting customers, managing sales, and keeping the store organized. The position supports a welcoming shopping experience and maintains the store’s merchandising and operational standards.

Requirements

  • One year of retail experience or experience related to the field.
  • Enthusiasm for being an impactful and innovative leader.
  • Self-motivation, passion for work, optimism, and a solution-oriented mindset.
  • High integrity, accountability, reliability, and responsibility; openness to feedback.
  • Ability to create an engaging shopping experience by staying connected to customer needs.
  • Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
  • Basic computer skills, including POS systems and Microsoft Office.
  • Ability to perform basic math functions.
  • Flexibility and ability to thrive in a fast-paced environment.
  • Attention to detail.

Responsibilities

  • Greet every customer upon entry.
  • Execute the Five Steps to a Sale at every opportunity.
  • Offer current promotions and special offers.
  • Operate the Point of Sale system accurately.
  • Provide customer service using calendars.com, email marketing, and in-store special orders.
  • Maintain a store environment that meets visual merchandising standards, engages customers, and encourages purchases.
  • Receive and place new shipments.
  • Reset features and promotions as directed.
  • Complete regular housekeeping tasks.
  • Open and/or close the store as scheduled.
  • Prepare the cash bank at opening.
  • Prepare and make nightly cash deposits at closing.
  • Complete the opening or closing checklist for every shift.

Benefits

  • 401K retirement plan
  • Employee discount
  • Flexible schedule
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