Key Holder

RevZilla•Philadelphia, PA

1d•Onsite

About The Position

As a Key Holder at Comoto Holdings, America’s largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry, you will be responsible for providing every customer with a great experience. This role involves maintaining strong product knowledge to inform customers and team members about product features and benefits. You will also assist with and be knowledgeable in all store operations, including opening and closing procedures, administering returns/store credit, special orders, and delegating tasks among Sales Associates. The company emphasizes its 5 Core Values: Aim For The Podium (exceptional customer service, achieving sales objectives, maintaining store aesthetics, and staying updated on products), Take Risks; Wear a Helmet (growth and progress, new ideas), Share The Road (employee wellness, diversity, equity, and inclusion, open communication), Keep It Real (transparent compensation, training, and development), and Fuel Your Passion (working in a passionate industry, career opportunities, representing Revzilla at special events, and interacting with passionate customers).

Requirements

1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store
2 years + of sales or customer service experience
A self-starter mentality that consistently delivers an outstanding, personalized retail experience
An open mind, and is eager to learn and be a part of the riding community
Experience with computers and POS systems (particularly RetailPro)

Nice To Haves

Motorcycle riding, knowledge, or interest

Responsibilities

Providing every customer with a great experience
Maintaining a strong sense of product knowledge
Providing customers and team members with in-depth information on product features and benefits
Assisting with, and being knowledgeable in, all store operations
Performing opening and closing procedures
Administering returns/store credit
Handling special orders
Dividing tasks amongst Sales Associates
Serving as an essential sales leader for the store
Achieving daily sales objectives
Maintaining store aesthetics by cleaning, stocking, organizing and following merchandising plans
Staying up-to-date with brand and product knowledge, company information, sales and company-wide events

Benefits

Hourly base pay + uncapped tiered commission structure, based on meeting your sales goal
Additional incentives available, such as SPIFFS
Generous employee discounts on all products
Training and development
Medical/Dental/Vision/Life/Accident (for full-time)
Paid Time Off (for full-time)
401K matching (for full-time)
DailyPay (secure, instant transfers of earned pay before payday)
Wellness program and safety committee offers workshops, classes, resources, etc.
Diversity, Equity, and Inclusion council and employee resource groups
Career opportunities (promotion from within)
Exciting opportunities to represent Revzilla at special events