Key Holder

BRAHMIN LEATHER WORKS LLC•Memphis, TN

36d•$16 - $19•Onsite

About The Position

For over 40 years, Brahmin has been designing luxury handbags that spark confidence in the people who carry them. Our croc-embossed Melbourne leather has been our signature since our start in 1982 and is well-loved for its one-of-a-kind texture. It all starts with a design. Each product is thoughtfully engineered for fashion and functionality. Then we hit the road to source the finest materials from around the globe. Be a part of our Retail team to deliver an elevated customer experience across our store fleet while driving profitable, scalable growth. You will report directly to the Store Manager and Assistant Store Manager, partnering closely to lead a dedicated staff of fellow key holders and sales associates. Together, this team fosters a collaborative, high-energy environment focused on exceeding daily sales targets. As a keyholder on this team, you will directly influence performance, champion a culture of shared success, and be eligible for a sales commission that rewards your ability to drive the store's financial growth. As a Part-Time Key Holder, you will play a pivotal role in driving store success by owning sales goals and unlocking extra earning potential through our competitive commission structure. Partnering closely with management, you will deliver an exceptional luxury customer experience, execute visual merchandising directions, and directly manage, mentor, and recruit a high-performing sales team to shape a collaborative, result-driven selling culture.

Requirements

Leads with integrity and enthusiasm to motivate total store achievement.
Has a strong sense of drive, ambition and passion for selling ensuring the overall store business success.
Must be outgoing and assertive with the ability to make store business successful.
Ability to communicate professionally and in a timely matter with the Store Manager, customers, associates, and company partners.
Ability to lead by example and maintain consistent selling and service standards through communication, training and individual accountability.
Ability to partner with management on store issues.
Maintain professional appearance that reflects the brand.
Ability to work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays.
High School or General Equivalency Diploma (GED) required and 1-2 years of retail experience, luxury retail is preferred.
Must be able to stand up to 100% of working time during a work shift standing and moving.
This role involves constant moving, communicating, reaching, grabbing and standing for the entire work shift.
Occasionally involves stooping, kneeling, crouching and climbing ladders.
Must be able to lift up to 40 pounds.

Nice To Haves

luxury retail is preferred

Responsibilities

Coordinate staff by providing timely coaching and feedback to maximize individual and team performance.
Develop and maintain positive working relationships that support a positive work environment.
Support the education of the store team fashion trends and product knowledge.
Maintain two-way communication with the store Manager to stay abreast of company and store information and brand initiative, as well as inform the manager of all store activities.
Ensure associates follow dress code and meet appearance standards that professionally represent the brand.
Support an environment that positions Brahmin Leather Works as an Employer of Choice.
Support effective on boarding and support learning opportunities.
Provide basic direction to associates and appropriately delegate tasks.
Support Store Manager with recruiting functions: Network and Recruit.
Support Store Manger with developing talent: Ensure effective on-boarding.
Provide timely coaching and feedback to associates when appropriate: Support the Store Manager with performance issues.
Achieve sales and service metrics in key measurable areas including: DPTs, UPTs, AURs and Customer Conversion.
Use Company resources and personal leadership to facilitate and sustain a strong selling environment that holds associates accountable for achieving productivity standards and other sales metrics.
Analyze store reports to optimize performance and take action based on business trends.
Lead by example and maintain consistent selling and service standards through communication, training and individual accountability. Assist in identifying opportunities to maximize sales and ensure financial goals are achieved.
Demonstrate a high level of selling and customer service skills to achieve sales.
Service multiple customers at a time, multi-task or handle projects simultaneously.
Exhibits knowledge of industry trends and our competitions
Manage and guide associates to consistently market Brahmin brand initiatives and grow key sales and service metrics
Ensure exceptional selling interactions that guarantee meaningful experience and build brand relationships.
Drive brand loyalty by supporting all service enhancers to build strong relationships, including active use of clients books and marketing initiatives with local business for store events.
Take an active role in assisting the Store Manager to build store business.
Plan and prioritize tasks and responsibilities to meet the needs of the business.
Maintain store cleanliness and housekeeping standards.
Protect company assets and maintain a safe work environment.
Ensure compliance with all company policies and procedures as well as local, state and federal employment laws.
Support the planning and execution of Brahmin brand visual direction.
Participate and lead special projects and other duties as assigned.