Master Control Tech

Youth Opportunity Investments, LLC • Memphis, TN

4d • Onsite

About The Position

Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at-risk youth. Memphis Youth Academy in Memphis, Tennessee is a higher-capacity Youth Academy (approx. 68 beds) serving boys ages 13 to 18 in a trauma-informed residential setting. The program integrates clinical mental health and behavioral treatment with daily academic instruction, art, music, recreation, and social skills development. Youth typically spend 6 to 9 months in the program, participating in individual, family, and group therapy, restorative justice, life skills training, victim-impact awareness, and pre-vocational preparation. Small group living units foster stability, engagement, and preparation for reintegration into school and community environments.

Requirements

• High school diploma or equivalent required
• Minimum of one year experience working with at-risk youth or working in a monitoring/control role in an institutional setting
• Ability to think and act independently
• Advanced oral and written communication skills
• Must maintain an appropriate and valid state driver’s license
• Must meet state criminal background check requirements

Responsibilities

• Monitoring and control of facility access
• Monitoring the facility, youth, and line movement
• Placing and answering calls, remembering names of facility staff including location and facility program routines
• Responsible for the entrance and exit of visitors and proper documentation of visitation, off site trips and appointments of youth and staff
• Authorizing, monitoring, and documenting youth movement
• Monitoring of video systems
• Completion of perimeter checks at the beginning and end of each shift
• Communicates emergencies to the appropriate staff
• Notify supervisor of receipt of paperwork, court orders, etc.
• Log all staff entering and leaving the facility
• Monitors the fence, fire, and security alarms
• Perform other duties as assigned

Benefits

• Medical, Dental, Vision, and Life Insurance eligible after 60 days of employment
• 401k with 100% match up to 4% of your salary after 60 days of employment
• Paid Time Off and 7 Paid Holidays (for full-time employees)
• Tuition Assistance and Opportunities for Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED