Key Accounts Representative
About The Position
The Kalmbach Feeds Customer Service Representatives require an extremely perceptive person, who is capable of relating to individuals at all levels. As unique situations present themselves, the successful candidate must be sensitive to customer needs, corporate goals, team member goodwill, and the public image. You are happy to work 7:00am – 4:00pm or 8:00am – 5:00pm and an expectation of checking emails over the weekend. You have a minimum of 2-years in a customer service, retail, or related role. You are a dependable self-starter with the ability to work independently without constant direction or supervision. You will ensure orders are accurate input into the system; you track the order from order entry to delivery and through payment. You schedule transportation for some customers and work with the transportation team for all orders. You’re willing to commute to our corporate office located in Upper Sandusky, OH. Who you are: Possess high energy level and the drive required to proactively execute Customer Service duties within a dynamic business environment Exhibit a strong analytical thinking ability Demonstrate exemplary verbal and written communication skills Thrive in fast pace, ever-changing environment Acquire a strong attention to detail and is well organized Diligent problem-solving skills Proficient in Windows based software programs, especially Excel
Requirements
- Minimum of 2-years in a customer service, retail, or related role
- Dependable self-starter with the ability to work independently without constant direction or supervision
- High energy level and the drive required to proactively execute Customer Service duties within a dynamic business environment
- Strong analytical thinking ability
- Exemplary verbal and written communication skills
- Ability to thrive in fast pace, ever-changing environment
- Strong attention to detail and is well organized
- Diligent problem-solving skills
- Proficient in Windows based software programs, especially Excel
Responsibilities
- Ensure orders are accurately input into the system
- Track the order from order entry to delivery and through payment
- Schedule transportation for some customers
- Work with the transportation team for all orders
Benefits
- Medical, Dental, and Life Insurance plans
- Competitive compensation
- 401K with company match
- 3 weeks paid time off in first year
- Short-term and Long-term Disability
- Medical Reimbursement Plan
- Access to company condo in Fort Myers, FL
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
