Director, Key Accounts

AmericoldAtlanta, GA
Hybrid

About The Position

This role is responsible for acquiring new business by engaging prospects and identifying opportunities that support the company's growth objectives. Additionally, the Director, Key Accounts will manage assigned key accounts to ensure revenue growth, account profitability, account maintenance, and customer satisfaction. This role requires travel up to 50 percent of the time.

Requirements

  • Bachelor's degree in business, sales, or marketing, or equivalent training in business or sales management.
  • Minimum 5 years of experience required in management positions with increasing responsibilities in supply chain, warehousing, distribution, transportation, or food industry sectors such as beef, pork, poultry, dairy, bakery, agricultural, or seafood.
  • Track record of closing new business sales deals valued at $1 million or more.
  • Experience managing key accounts generating annual revenue in excess of $1 million.
  • Proficiency in Salesforce, Microsoft Excel, Access DB, and other current technology platforms for account management and analytics.

Nice To Haves

  • Master's degree in business, sales, or marketing preferred.
  • Experience managing 12 or more accounts simultaneously.
  • Advanced proficiency in Microsoft Excel for financial analysis.
  • Successful resolution of multi-party business conflicts.
  • Familiarity with supply chain systems such as WMS, TMS, OMS, and ERP.
  • Ability to manage multiple tasks efficiently in high pressure environments.
  • Professional presentation and appearance.

Responsibilities

  • Drive new business attainment by identifying and engaging prospective clients in alignment with company growth strategies.
  • Manage assigned key accounts to ensure revenue growth, account profitability, and ongoing account maintenance.
  • Foster collaborative partnerships to support customer-specific strategic objectives and satisfaction.
  • Expand services for existing customers including transportation, multi-vendor consolidation, value-added services, and international opportunities.
  • Lead and facilitate value stream analysis and coordinate integration of new and existing clients with business development and commercial teams.
  • Analyze and review monthly revenue and KPI reports to track account performance against company budget goals and objectives.
  • Manage special projects and solution development processes for new business opportunities in collaboration with internal and external stakeholders.
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