Key Accounts Director

ARDAGH GROUPChicago, IL
$156,400 - $234,600Onsite

About The Position

The Key Accounts Director is accountable for the revenue and contract performance of major customer account(s) and leads the cross functional team in key customer relationship management.

Requirements

  • 8 years packaging industry experience
  • Relationship Management skills at all levels within organizations and comfort in promoting cross functional relationships – strength in team co-ordination
  • Ability to manage tactical execution of contracts and work with teams to ensure their proper administration
  • Demonstrated forecasting & budgeting expertise
  • Ability to lead & motivate others through influence & respect and will be an acknowledged team player
  • Demonstrated skill in both written & verbal communications at the executive level
  • A person of strong conviction demonstrating ownership, accountability, & results oriented
  • Additional key attributes include the following: proactive, flexible, adaptable, dedicated, & customer focused

Responsibilities

  • New business development, contract negotiation and key account leadership
  • Accuracy in monthly forecasting and communicating regularly any deviation expected to leadership team with plans to address changes in volume
  • Contract fulfilment: coordinate with cross functional teams to ensure we meet all contractual obligations, including financial reconciliations and other requirements on time to customers (e.g. freight & pricing reconciliations, slow moving, lightweight savings, rebates, etc.)
  • Assist in the development and completion of annual budgets, long range planning, competitive reporting, and strategic planning as it pertains to accounts
  • New package, value add features and innovation planning with assigned accounts
  • Effectively communicate account requirements with quality, internal sales, supply chain, finance, planning & operations teams
  • Manage inventory, graphics and filling network relationships
  • Lead regular business reviews and promote relationships at all levels with both internal and external stakeholders

Benefits

  • Medical, prescription, dental and vision plans
  • Flexible Spending Accounts (FSA)
  • Life insurance
  • 401(k) retirement plan with company match
  • Paid holidays and vacation
  • Short- and Long-Term Disability (STD/LTD)
  • Employee Assistance Program (EAP)
  • Apprenticeship programs
  • Professional and personal development opportunities through Employee Resource Groups
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