Key Accounts Merchandising Support

CTG Brands Inc•Vaughan, ON

71d•Onsite

About The Position

The Key Account Merchandising Support role is to provide tactical support backing strategic sales, sourcing, costing, and product development initiatives; specifically with our Key Accounts Team. This role is responsible for managing a variety of internal projects that support the Key Account Business Objectives – coordinating with the Key Account Merchandising and sales teams, customers (when required), overseas vendors, designers, and other internal stakeholders. This includes managing information across cost sheets, spec sheets, quotes, samples, coordinating information to our procurement and NSO teams, and providing analytical support to the Key Accounts Team.

Requirements

Minimum 3-5 Years of work experience in wholesale/retail industry, supporting sales of Consumer goods (Hard and/or Soft)
Experience dealing with overseas vendors
Strong oral and written communication skills (specifically with vendors/suppliers)
Proven ability to work effectively under pressure in a fast paced environment
Tech savvy; strong knowledge of Excel, Word, Outlook, PowerPoint and other related systems.
Comfortable with learning new systems and generating operations reports and analytics
Excellent interpersonal, organizational skills, detail oriented (specifically with technical specs – numeric, writing, data, etc.)
Effective time management and multi-tasking skills with the ability to excel in fast-paced environment with a strong sense of urgency
Able to work well with a team as well as independently

Nice To Haves

Post-secondary education related to Business is a plus

Responsibilities

Work with senior members of the Key Accounts and sales teams to define the scope, requirements and strategy for each project (customer/order)
Interact closely with internal partners in sales, merchandising, procurement, logistics and product compliance, performing daily/routine tasks to support the Key Account Team
Communicate and maintain productive relationships with overseas vendors on a daily basis
Request quote sheets from vendors and ensure they are completed and accurate
Review for accuracy and compliance with each customer's standards, labelling, and packaging to ensure accurate costs; pass quotes and detailed information to Procurement to set up and order
Follow up on sourcing, costing, samples, customer spreadsheets, uploading information to customer portals, and detailed organization of various key account projects/orders/information
Develop Giftcraft/Customer pricing spreads, including Domestic/FOB pricing and required customer markdowns and allowances, for review by the Senior Key Account Team
Compile and review customer vendor guides for special requirements, requests, packaging, discounts/markdowns, and compliance — communicating impacts to other departments as necessary
Update internal line lists for sales and procurement as required
Follow up on commits/orders/POs, including special requirements (labels, packaging, retail ticketing) for each order
Liaise with the NSO team to confirm final POs match original commits (dates, quantities, etc.) and keep the Senior Key Account team informed of unexpected issues or delays
Coordinate sending/receipt, review, and approval of samples between vendors and the Senior Key Account Team
Prepare reports, summaries, and analysis as requested
Other duties and special projects as required by management