Key Account Representative

SIGMA-US•Oklahoma City, OK

2d•Hybrid

About The Position

Develop and manage sales and marketing strategies with large chains to increase sales, maximize margins, and achieve objectives. This role involves identifying opportunities, selling to new prospects, managing a team, and ensuring customer satisfaction.

Requirements

Bilingual fluency in English and Spanish (reading, writing, and speaking) at a professional level.
Associate’s Degree in business, finance, marketing, or a related field, or equivalent work experience.
Three years of account management experience in Consumer Packaged Goods.
Knowledge of pricing structures, managing promotion/trade expenses, and sales planning.
Ability to track and improve key performance indicators (KPIs).
Proven ability to motivate self and others.
Ability to work within a matrix organization.
Knowledge of basic DOT regulations (straight trucks).
Intermediate proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
Excellent communication, interpersonal, and customer service skills, both in person and on the phone.
Strong relationship management with co-workers and customers.
Ability to make recommendations for solutions based on information gathered and analyzed from existing systems and/or imperfect information.
Analytical and negotiation skills with attention to detail.
Ability to work under pressure and meet deadlines.

Nice To Haves

Bachelor’s degree in Business, Management, or a related field.
Perishables account management experience.
Expertise in the Hispanic consumer/market.

Responsibilities

Identify opportunities and sell to new prospects, including analyzing new account potential, initiating, developing, and closing the sales cycle.
Responsible for achieving profit and sales goals.
Ensure successful execution of negotiations through collaboration with a team of store managers and sales associates.
Manage and lead an assigned team of sales executives, merchandisers, and brand representatives to achieve project and account objectives.
Increase profitability by designing and executing operational efficiencies, defining pricing, and developing promotional strategies.
Manage existing accounts to ensure product flow and service levels meet or exceed customer contracts and expectations; troubleshoot and resolve customer issues.
Perform accounts receivable activities on assigned accounts.
Prepare reports by collecting, analyzing, and summarizing information.
Collaborate with multiple Store and Procurement Directors to establish and prioritize work initiatives, including new product launches, transportation issues, and planning ad schedules and promotions.
Provide timely feedback to Sales Management regarding customer opportunities, competition, and general market activities.
Other duties as assigned.