Key Account Representative

Health Monitor Network

8d•Hybrid

About The Position

The Key Account Sales/Development Representative I is an external sales role responsible for calling on targeted leads, selling, and establishing/maintaining relationships with Key Health Care Providers (HCPs) and systems within their assigned territory. The role requires strong relationship-building skills, a commitment to achieving sales targets, and the ability to effectively educate clients on Health Monitor’s offerings. This position involves a significant amount of travel, with approximately 50% required, and may include remote work and home office tasks during non-travel periods.

Requirements

Bachelor's degree or equivalent sales experience required.
2+ years of B2B, medical/dental device, or pharmaceutical sales experience.
Consistent track record of quantifiable sales accomplishments, meeting quotas, and delivering objectives.
Excellent communication and presentation skills with the ability to effectively educate and engage clients using digital screen tutorials.
Demonstrated ability to navigate complex HCP offices, group practices, and healthcare systems, building relationships with key stakeholders and gatekeepers.
Strong business acumen, with a deep understanding of Health Monitor’s product offerings, marketing collateral, and resources to support the sales process.
Executive presence, capable of engaging with key decision-makers in healthcare practices.
Proficiency in using CRM and ERP systems like NetSuite and Concur for sales orders, expenses, and tracking mileage.
Ability to stay updated on market trends, competitor offerings, and product developments to effectively position Health Monitor’s products.
Adaptability and resilience in a dynamic sales environment, with strong problem-solving skills.
Knowledge of Microsoft Office (Outlook, Word, Excel and PowerPoint) required.

Responsibilities

Executes day-to-day responsibilities under direct supervision.
Calls on targeted leads, sells, and creates new relationships with physicians and healthcare providers within the assigned territory, while also maintaining and strengthening existing relationships.
Achieves quarterly and annual sales targets, including new client acquisition and upgrades within the existing territory network, as per campaign objectives.
Collaborates with regional service counterparts, including Ambassadors and Field Service Technicians, to ensure smooth client management and post-sale processes.
Establishes and maintains relationships with at least 5 Key Account Systems within the assigned territory.
Develops a quarterly sales plan in collaboration with the manager.
Manages client relationships to build a strong reputation for service excellence, including fast response to issues and inquiries.
Engages in at least 6 in-person calls with decision-makers per day.
Expands Health Monitor’s market share by identifying and generating new business opportunities within the territory.
Manages territory by scheduling working appointments in advance to cover the entire geographical area.
Manages administrative responsibilities, including submitting sales orders via NetSuite and handling expenses and mileage reimbursement through Concur.
Supports ancillary duties to assist with post-sale processes, such as updating content within existing healthcare professional office networks.
Educates HCP offices on Health Monitor's media display screens and specialty areas, ensuring they fully understand the product and its benefits.
Performs other duties and responsibilities as assigned by management.