Key Account Planner

Crocs, Inc.•Westminster, CO

4d•$80,000 - $95,000•Hybrid

About The Position

Crocs' Global Planning team is hiring a Key Account Planner to lead planning and forecasting for one of our most strategic and dynamic partnerships, Amazon. In this highly visible role, you will sit at the center of one of Crocs' largest and fastest-evolving businesses, partnering closely with Amazon, Sales, Merchandising, Finance, Demand Planning, and Supply Planning teams to drive growth, maximize inventory productivity, and deliver an exceptional consumer experience. As the Key Account Planner for Amazon, you will own the forecast and translate complex business trends into actionable strategies that support revenue, profitability, and long-term growth. You'll influence key decisions across seasonal planning, inventory investments, replenishment strategies, and marketplace initiatives while serving as a trusted business partner to both internal stakeholders and external account teams. This role is ideal for someone who thrives in a fast-paced environment, loves solving sophisticated business challenges with data, and enjoys turning insights into strategic action. You'll have the opportunity to directly impact one of Crocs' most important growth channels while helping build the future of our digital marketplace business.

Requirements

Bachelor’s degree in business, engineering or supply chain related field
At least 2+ years of experience as a buyer, planner, analyst, account manager in consumer goods industry (retail and/or wholesale)
Understanding of inventory management, S&OP, and integrated business planning process
Strong communication, presentation, analytical and problem-solving skills required
Strong interpersonal skills with the ability to influence without authority, gain agreement and drive consensus
Strong organizational skills and proven experience in developing / managing processes in a fast-growing business
Proven track record to articulate business requirements and formulate concise solutions to complex problems
Excellent Microsoft Excel skills, Access a plus

Responsibilities

Be responsible for the demand forecast, account plan, and inventory strategy for Amazon, one of Crocs' most strategic growth partners
Serve as the primary planning partner to Amazon, converting customer demand and marketplace trends into practical business plans
Partner cross-functionally with Sales, Merchandising, Finance, Demand Planning, and Supply Planning to drive revenue growth and improve inventory efficiency
Influence key business decisions through data-driven insights, identifying risks, opportunities, and growth drivers
Present business performance, forecasts, and strategic recommendations to leadership and key partners
Compose, maintain, and communicate product and account forecasts
Generate detailed sales and demand plans by product and material
Support the collaborative account planning process with Sales and key customers
Align forecasts and inventory plans to account strategies and financial targets
Develop and maintain seasonal and monthly financial account plans
Manage reconciliation between bottom-up forecasts and top-down targets
Monitor account performance and recommend actions to improve results
Analyze POS, inventory, and sell-through trends to find opportunities and risks
Conduct monthly, seasonal, and post-season business performance analyses
Apply forecast accuracy metrics and customer scorecards to drive continuous improvement
Incorporate category, consumer, marketing, and customer insights into planning decisions
Monitor demand trends, replenishment needs, and key item inventory positions
Partner with Demand and Supply Planning teams to manage inventory challenges, possibilities, and constraints
Support annual and seasonal financial planning processes with forecast and demand insights
Prepare routine reporting including ATP, bookings, shipments, open orders, and inventory performance
Build planning tools, forecast templates, and sales meeting materials
Develop account profiles, planning assumptions, and long-range business plans
Compile hindsight reporting to advise future assortment and forecasting strategies
Identify process improvements that improve forecast accuracy, efficiency, and business performance