Key Account Manager
About The Position
The Key Account Manager develops and expands strategic relationships with existing clients across the Retail, Consumer Products, Supply Chain, Manufacturing, and Technology sectors. The role drives revenue growth, increases share of wallet, identifies cross-selling opportunities, and positions Bureau Veritas as a trusted partner for quality, compliance, sustainability, and supply chain solutions. The position manages strategic accounts within an assigned territory and works with global and regional teams, technical experts, and operations teams to deliver integrated client solutions. Success is measured by revenue growth, account retention, share-of-wallet expansion, cross-selling performance, strategic account penetration, and client satisfaction and NPS.
Requirements
- Bachelor's degree in Business, Engineering, Supply Chain, Quality, or a related field.
- 8–10+ years of experience in TIC, quality assurance, supply chain services, or B2B technical services.
- Proven success managing enterprise or strategic accounts.
- Experience selling complex service solutions rather than transactional products.
- Strong consultative selling and stakeholder management skills.
- Ability to engage senior leaders, including Procurement, Quality, Sustainability, Regulatory, and Operations executives.
- An equivalent combination of education and experience may be accepted in lieu of the stated qualifications.
Responsibilities
- Manage and grow a portfolio of strategic accounts within the assigned territory.
- Develop long-term account plans and executive-level relationships.
- Identify opportunities across testing, inspection, certification, audits, advisory, and sustainability services.
- Lead contract renewals, commercial negotiations, and pricing discussions.
- Coordinate global and regional teams to deliver integrated client solutions.
- Conduct regular business reviews with key stakeholders.
- Monitor client satisfaction and proactively address risks and service gaps.
- Partner with technical experts and operations teams to ensure successful project execution.
- Achieve and exceed annual revenue and profitability targets.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
