Key Account Manager

ManpowerGroup WorkMyWay • Kansas City, MO

19h • Remote

About The Position

The Key Account Executive is a senior sales professional responsible for strategic accounts across Transactional Print, Service Bureau, and Graphic Communications segments. The role owns the full sales cycle and customer experience for Ricoh’s production offering, including inkjet and toner devices, software, services, and finishing. It focuses on maintaining and growing strategic accounts while identifying and securing new customers in the assigned territory. The role requires someone self-sufficient and solution-focused, with substantial experience managing large, complex print environments without overlay support.

The position is remote and based in Kansas City, Missouri, with travel as required to meet customer and partner commitments. Work assignments are diversified and may involve interpreting, comprehending, and applying complex material, data, and instructions. Physical effort is minimal; the work is mostly sedentary, though it involves walking, standing, bending, reaching, and lifting or carrying objects typically weighing less than 10 pounds.

Requirements

• At least 8 years of production print sales experience, preferably across transactional and graphic communications accounts.
• A strong track record of account growth, retention, and solution-based selling.
• Excellent communication and strategic planning skills, including executive engagement.
• Ability to work independently without overlay or pre-sales resources.
• Proficiency in RISE (Oracle CRM), Microsoft Office Suite, and sales planning tools.
• Ability to travel as required to meet customer and partner commitments.

Nice To Haves

• Bachelor’s degree or equivalent experience.

Responsibilities

• Own a defined portfolio of key accounts and drive retention and expansion.
• Manage the full sales cycle, from discovery to close, across Ricoh’s production print offering.
• Conduct recurring Strategic Account Reviews (SARs) to track performance and identify growth opportunities.
• Identify new business opportunities within existing accounts.
• Secure new customers within the assigned territory.
• Track opportunities and maintain current forecasts using RISE (Oracle CRM).
• Stay informed about print technology developments and apply relevant insights in customer engagements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior