Key Account Manager — DuPont Water Solutions

Dupont•Sacramento, CA

5d•$107,100 - $168,300•Remote

About The Position

DuPont Water Solutions is seeking a Key Account Manager to manage and grow an established portfolio of original equipment manufacturer (OEM) customers across the western United States and Canada. This remote role is based in the Western U.S., with Southern California preferred and California, Arizona, Nevada, Oregon, or Washington also considered. The position is the primary commercial point of contact for assigned accounts, building customer relationships and developing account plans focused on retention, growth, and profitability. The role is part of a seven-person team and is one of three regional OEM Key Account Managers. The Key Account Manager prepares quotes and commercial proposals, manages pricing discussions and negotiates terms within guidelines, and coordinates with technical experts, customer service, and supply chain teams to support product selection, system design, troubleshooting, order fulfillment, and issue resolution. The position also provides monthly account forecasts, monitors market and competitor trends, identifies risks and changes in buying patterns, and maintains account information in CRM. Travel across the territory is expected, typically 20–25% and up to 30% when needed, including account visits at least annually, industry conferences, and an annual sales meeting. DuPont describes its Water Solutions portfolio as including FilmTec™ reverse osmosis membranes, ion exchange resins, and ultrafiltration technologies. The company offers a comprehensive pay and benefits package. The annual pay range for this role is $107,100–$168,300, with individual base pay determined by factors including location, skills, experience, education, certifications, and performance.

Requirements

Bachelor’s degree in a relevant field such as business, engineering, science, or manufacturing.
Account management or commercial sales experience in water treatment or a related industrial market, such as filtration, industrial equipment, or chemicals.
Experience managing and growing existing customer relationships.
Working technical knowledge of water treatment products and judgment to know when to involve specialists.
Strong skills in quotes, proposals, negotiation, and forecasting.
Clear communication, strong organization, and a collaborative style.
Ability to travel up to 30% across the territory.

Nice To Haves

5+ years of experience in water treatment.
Experience selling to OEM customers.
Familiarity with reverse osmosis, membrane separation, ion exchange, or related technologies.
Experience with project-based purchasing and variable demand.
Experience with CRM and forecasting tools.

Responsibilities

Serve as the primary commercial contact for assigned OEM accounts.
Build relationships with customer purchasing, engineering, operations, and leadership contacts.
Develop account plans supporting customer retention, growth, and profitability.
Identify opportunities to expand product use and project participation.
Add select new accounts based on territory priorities.
Prepare quotes and commercial proposals.
Manage pricing discussions and negotiate terms within guidelines.
Engage technical experts for product selection, system design, and troubleshooting.
Coordinate with customer service and supply chain to support on-time orders and resolve issues.
Deliver accurate monthly forecasts for assigned accounts.
Monitor market conditions, pricing trends, and competitor activity.
Identify risks and changes in customer buying patterns.
Keep account activity current in CRM.
Visit each account in person at least once a year.
Attend 2–3 industry conferences and one annual sales meeting.
Work collaboratively with customer service and technical teams to provide responsive customer support.