Key Account Manager

UPM Biochemicals•Mills River, NC

3d•Remote

About The Position

UPM Adhesive Materials is looking for a Key Account Manager who will be responsible for all aspects of sales, account management and successful execution of all assigned targeted objectives within the Key Account Manager position. This position reports to the Key Account Director. The hiring manager describes the role as a position within a collaborative, high-performance team where peers support each other, strive for excellence, and take pride in winning the right way. The team values thoughtful account leadership, strong customer relationships, and disciplined execution, fostering a culture of growth, accountability, and continuous development. This role offers the opportunity to make a meaningful impact and expand skills and career trajectory.

Requirements

BS degree in Business or related discipline.
5 years of Sales Management experience in the printing or packaging industry.
Proven track record of managing regional or national accounts that service numerous locations within the US or globally.
High integrity, initiative, and ability to build effective internal and external networks.
Excellent oral and written communication skills, and ability to relate well with a diverse constituency.
Excellent collaboration skills and ability to lead internal teams without direct line authority.
Ability to develop customer relationships and accelerate sales growth.
Demonstrated analytical and innovative thinking, and ability to approach opportunities strategically.
Experience with computerized order entry, Excel and basic MS Office products.
Must be authorized to work within the United States without sponsorship.

Nice To Haves

Candidates based within the Eastern or Central U.S. time zones.
Preference for those located in the Upper Midwest (Illinois, Wisconsin, Ohio, or Minnesota) to support key customer accounts, or near our manufacturing facilities in Illinois or North Carolina.

Responsibilities

Create and deliver enhanced value to each customer and effectively develop multi-level relationships built on trust.
Decipher and present data to build a compelling business case that is aligned with organizational expectations.
Be responsible for the overall commercial execution, including sales revenue, AV, and receivables, that align across the organization.
Have direct sales responsibilities to deliver price quotes, product recommendations, trial samples, technical support, and service information where required.
Identify customer needs, develop unique solutions, present value proposition and successfully close a high percentage of acquisition and expansion business opportunities.
Suggest, manage and continuously improve pricing programs and strategies for the Strategic Account team and ensure product portfolio aligns with our offer and customers need.
Collaborate with internal stakeholders to properly position products, solutions and services within identified customer base.
Participate in applicable strategy development, business planning for region, and regional product development events.