Key Account Manager - Great Lakes

Revance • Chicago, IL

7h • Remote

About The Position

Revance is seeking a highly skilled Key Account Manager (KAM) to join our Commercial Therapeutics team. This role is responsible for building and sustaining strategic partnerships with private practice, integrated health systems, hospitals, academic centers, and recognized experts within the therapeutic area. The Key Account Manager will serve as the primary point of contact for executive leadership, clinical decision-makers, and key opinion leaders, driving adoption through strategic account development, complex institutional selling, and cross‑functional collaboration. This role requires strong expertise in Buy & Bill, reimbursement, and institutional access, with the ability to translate clinical and economic value into sustainable account growth.

Requirements

• Bachelor’s degree in business, Marketing, Finance, or a related field.
• 5–7 years of specialty pharmaceutical, biotech, or healthcare sales experience.
• 3–5 years of experience with complex access environments, including Buy & Bill reimbursement.
• Proven success in high-level account management and institutional or hospital selling.
• Experience working across multiple sites of care with the ability to tailor strategy accordingly.
• Strong analytical, communication, and executive‑level relationship skills.
• Ability to travel 50–75%, including occasional weekends for conferences or events.

Nice To Haves

• Neurology or movement disorder experience.
• Direct experience collaborating with C-suite and VP-level healthcare system leadership.
• Demonstrated success in forecasting, strategic planning, and consistently achieving or exceeding objectives.
• Strong record of cross-functional leadership and influence.

Responsibilities

• Develop, execute, and continuously refine comprehensive key account plans aligned with brand strategy and regional objectives.
• Identify, prioritize, and expand private practice, high-value hospital systems, integrated delivery networks (IDNs), federal channel accounts, and large specialty practices.
• Serve as the primary relationship owner for C-suite, VP-level administrators, department chairs, clinical leaders, and key operational stakeholders.
• Identify regional and national external experts and elevate insights internally to inform strategy.
• Present clinically focused, compliant, and value-based messaging that resonates with institutional and provider audiences.
• Drive therapeutic adoption by aligning product differentiation with clinical outcomes, reimbursement pathways, and operational workflows.
• Demonstrate strong proficiency in complex disease state education, clinical data, and competitive dynamics.
• Utilize a consultative selling approach tailored to multiple sites of care within a single account or system.
• Lead conversations related to Buy & Bill acquisition, reimbursement strategy, and payer dynamics.
• Navigate Medicare Part B, Medicaid, and commercial payer environments to support account access.
• Partner closely with Field Reimbursement, Market Access, and Medical Affairs to remove barriers to utilization.
• Leverage multiple data sources (sales, market, utilization, and payer insights) to inform targeting, resource allocation, and opportunity identification.
• Analyze trends to proactively uncover growth opportunities and adjust account strategy accordingly.
• Maintain accurate activity documentation, call planning, and reporting in CRM systems.
• Collaborate effectively with territory sales peers, reimbursement teams, MSLs, National Account resources.
• Support national and regional initiatives while tailoring execution to local account needs.
• Share customer insights to optimize brand strategy and field execution.
• Adhere to all state and federal healthcare laws, Revance policies, and promotional guidelines.
• Complete administrative responsibilities including expense reporting, and sample accountability thoroughly and on time.
• Obtain and maintain all institutional and state credentialing required within the assigned territory.

Benefits

• Competitive Compensation including base salary + uncapped incentive compensation + car allowance
• Flexible unlimited PTO, holidays, and parental leave
• Generous healthcare benefits, Employer HSA match, 401k match, tuition reimbursement, wellness discounts and much more

What This Job Offers

• Job Type: Full-time
• Career Level: Senior