Key Account Manager

RXO, Inc.•Ann Arbor, MI

33d

About The Position

As a Key Account Manager at RXO, you’ll serve as the daily point of contact and relationship manager for our most important clients. RXO is a leading provider of transportation solutions, revolutionizing the industry with cutting-edge technology, a massive network, and a commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. At RXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make RXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward.

Requirements

Bachelor’s degree or equivalent related work or military experience
1 year of professional experience

Nice To Haves

5 years of experience in a transportation sales environment
Excellent verbal and written communication skills

Responsibilities

Serve as an advocate and liaison for RXO’s top clients to ensure overall customer satisfaction
Expand current customer accounts through ongoing relationship development
Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures
Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations