Key Account Manager

Iberdrola•Orange, CT

1d•$116,640 - $145,800•Onsite

About The Position

Responsible for managing a portfolio of largest and/or most politically sensitive commercial, industrial and municipal customers. Influences and advises key customers on natural gas and electrical related issues including, but not limited to: account management, collections, products and services, and large project management. Promotes sales of natural gas and electricity, and responsible for the promotion of company programs and projects and managing trade allies and nonresidential customers. Provides technical support and data analysis, interpret load information data and policy interpretation. Continuous learner which results in ability to promote new emerging energy technologies such as Batteries and Micro-grids. Functions as team lead for various customer and internal projects and initiatives. Leads negotiations with customers on a variety of tariff, rate and service issues. Leads contracts from initial to executed state. Supports company emergency restoration efforts in lead roles. Insures company and customer compliance from a policy, safety and regulatory standpoint. Frequent interaction with internal and external Senior Leadership.

Requirements

Minimum 10 + years directly related technical utility experience requiring business customer interaction.
Skilled communicator with effective influencing skills
Ability to work to targets and tight deadlines
Confident decision maker
Strong customer service skills
Contract negotiation skills
Working knowledge of company tariffs
Accomplished in public speaking
Professional executive level account/portfolio management skills
Strong technical aptitude
Fluent in company computer applications-SAP/Microsoft Office Suite
Able to work independently and in a team environment
Experience managing challenging customer situations
Independently solve complex problems applying math and technical knowledge
Able to lead and guide complicated projects (project management)

Nice To Haves

Masters in Business Administration
Preferred B.S. degree in Engineering, Marketing, Math or equivalent.

Responsibilities

Managing a portfolio of largest and/or most politically sensitive commercial, industrial and municipal customers.
Influencing and advising key customers on natural gas and electrical related issues including account management, collections, products and services, and large project management.
Promoting sales of natural gas and electricity.
Promoting company programs and projects and managing trade allies and nonresidential customers.
Providing technical support and data analysis, interpret load information data and policy interpretation.
Promoting new emerging energy technologies such as Batteries and Micro-grids.
Functioning as team lead for various customer and internal projects and initiatives.
Leading negotiations with customers on a variety of tariff, rate and service issues.
Leading contracts from initial to executed state.
Supporting company emergency restoration efforts in lead roles.
Ensuring company and customer compliance from a policy, safety and regulatory standpoint.
Frequent interaction with internal and external Senior Leadership.