Key Account Manager

RXO, Inc. • Burnaby, BC

14d • CA$60,000 - CA$65,000 • Onsite

About The Position

As a Key Account Manager at RXO, you’ll serve as the daily point of contact and relationship manager for our most important clients. RXO is a leading provider of transportation solutions, revolutionizing the industry with cutting-edge technology, a massive network, and a commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Requirements

• Bachelor’s degree or equivalent related work or military experience
• 1 year of professional experience
• Excellent verbal and written communication skills

Nice To Haves

• 5 years of experience in a transportation sales environment

Responsibilities

• Serve as an advocate and liaison for RXO’s top clients to ensure overall customer satisfaction
• Expand current customer accounts through ongoing relationship development
• Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
• Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
• Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures
• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
• Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations

Benefits

• Supplemental medical, dental, and vision plans
• Pension plan with an employer matching contribution
• Company-paid disability and life insurance
• Mental health resources and Employee & Family Assistance Program (EFAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level