Key Account Manager

Avnet•Edina, MN

2d•$110,000 - $130,000•Hybrid

About The Position

The Key Account Manager is a field sales executive responsible for achieving revenue and margin goals across assigned accounts. The role identifies customer needs and applies the company’s value proposition to grow sales and improve profitability. It develops strategic customer relationships and aligns customer and business goals through business and execution plans that support shared success among customers, vendor partners, and the company. The position requires strong knowledge of business, financials, products and services, markets, and assigned accounts. It involves complex sales and account-management work across a defined portfolio, independent account planning, and leadership in customer engagement and negotiations. The manager collaborates with colleagues and leadership, works directly with customer decision makers, and may guide teams or support the development of less-experienced colleagues. The stated total compensation range is $110,000–$130,000. The position is open until filled. Actual compensation depends on factors including responsibilities, location, experience, education, skills, and market and business considerations.

Requirements

At least 5 years of experience, typically with a bachelor’s degree or equivalent.
Bachelor’s degree or equivalent experience that provides comparable knowledge and job skills.
Solid understanding of business, financials, products and services, the market, and assigned-account needs.
Understanding of emerging market trends and interdependencies affecting customers.
Developed sales expertise across a defined portfolio of products, services, or accounts.
Ability to work independently and manage accounts or opportunities of significant size, strategic importance, or risk.
Ability to set and negotiate product or service terms and plan an account or territory approach.
Ability to collaborate with teams and leadership and work directly with clients and decision makers.

Responsibilities

Serve as the primary point of contact between customers and company resources to support customer satisfaction and loyalty.
Develop strategic customer relationships and use knowledge of customers’ business goals, growth strategies, and profit drivers to deliver suitable sales solutions.
Provide leadership and guidance in critical customer planning and engagement.
Analyze customers and leverage partner marketing programs to grow customers’ solution capabilities.
Conduct joint planning that integrates company services, programs, and supplier partnerships, securing customer commitment to strategies that advance market position and financial goals.
Conduct regular business reviews for assigned accounts, track revenue and growth progress, and own execution of the business plan.
Maintain and monitor customer pipelines and metrics, analyze performance, and identify opportunities for improvement.
Align supplier strategies and solutions with customer needs to support profitable growth and customer expansion.
Prioritize customers and opportunities with the greatest potential for success.
Manage account profitability by minimizing profit leaks and maximizing gross profit.
Lead negotiations on medium-sized, complex accounts and plan the territory or account approach.
Perform other duties as assigned.