Key Account Manager, Dental
About The Position
Sunbit is hiring a field-based Key Account Manager to own and grow a defined portfolio of dental practices and Dental Service Organizations (DSOs) in the Bay Area. This consultative, sales-led account management role focuses on building trusted partnerships, increasing Sunbit adoption and financing activity, and helping practices serve more patients. It is not a cold-calling or prospecting role. The Key Account Manager will become an expert on each practice’s business, use data and discovery to identify growth opportunities, lead performance reviews, and coach office teams on financing presentations, Sunbit workflows, and patient conversion. The role partners with practice decision makers and internal teams to support sustained account performance and execute territory strategies. Extensive travel is required, including overnight travel, with willingness to travel 50% or more.
Requirements
- At least 3 years of experience in field sales, account management, or practice consulting in dental (highly preferred), medical, healthcare, or other in-office services.
- At least 3 years managing a territory and a book of business across dental practices and DSOs.
- Demonstrated success growing existing accounts through relationships, training, data-driven performance discussions, and strategic influence.
- Experience coaching frontline staff and managers, preferably in a workflow-driven or technology-enabled environment.
- Strong business acumen and comfort with performance metrics, including conversion trends, account segmentation, and revenue planning.
- Excellent verbal and written communication skills, with confidence leading trainings, business reviews, and group discussions.
- Strong organization, time management, pipeline planning, and territory routing skills.
- Self-motivated, proactive, high-ownership approach and ability to thrive in a dynamic, fast-growing environment.
- Willingness to travel 50% or more, including overnight travel.
- Mastery of productivity tools, including PowerPoint, Excel, and CRM systems.
Nice To Haves
- Dental industry experience is highly preferred.
- Experience coaching teams in a workflow-driven or technology-enabled environment.
Responsibilities
- Own and grow a defined book of business across dental practices and DSOs, increasing Sunbit adoption, application velocity, and loan volume.
- Build long-term relationships with practice owners, DSOs, office managers, treatment coordinators, and front-office teams.
- Lead recurring monthly and quarterly performance reviews using practice data to highlight successes, identify opportunities, and align on growth plans.
- Train and coach office teams to improve financial presentation skills, Sunbit workflows, and patient conversion.
- Collaborate with Partner Success Managers, the Training Manager, Marketing, and Operations to support practice performance and execute territory strategies.
- Execute territory plans covering routing, visit cadence, account segmentation, and account prioritization based on performance trends.
- Maintain CRM activity, notes, scheduling, and account plans to support forecasting and business visibility.
- Share field insights, market trends, competitive intelligence, and partner needs with leadership to inform product enhancements and go-to-market strategy.
- Represent Sunbit professionally and help practices serve more patients through responsible financing solutions.
Benefits
- Competitive pay and stock options.
- Unlimited PTO.
- Medical, dental, vision, life, EAP, and FSA options.
- Maternity leave.
- HSA.
- Pet insurance.
- 401(k) plan with matching.
- Cell phone stipend.
- Commission or bonus in addition to base salary.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
