Key Account Manager

PFG | Performance Good Group•Colorado Springs, CO
•$67,000 - $83,000

About The Position

The Key Account Manager is responsible for developing regional multi-unit account business, with an emphasis on overall profitability through new sales and account penetration. The role also supports customer service activities for regional and national chain customers to increase the Company’s visibility in the marketplace and maximize market share. The position functions as a team member within the department and across functions, and performs other duties as assigned to serve the Company. Performance Foodservice is a broadline distributor serving local customers such as independent restaurants, hotels, healthcare facilities, schools, and quick-service eateries. Its team provides customers with advice on operations, menu development, product selection, and operational strategies.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of foodservice industry sales experience or experience in a related area.

Nice To Haves

  • Bachelor’s degree in business management, sales/marketing, or a related area.
  • 2–4 years of foodservice industry sales experience.

Responsibilities

  • Generate additional business by analyzing customers, sampling products with existing and potential customers, planning sales strategies and territory management, developing sales approaches, and conducting sales presentations.
  • Grow sales and profit margins on an ongoing basis.
  • Set up new customer accounts by determining pricing, coordinating initial credit authorization, and working with center personnel to schedule order-taking and deliveries; follow up to ensure delivery and products meet customer expectations.
  • Promote customer satisfaction by coordinating with center personnel to prevent and resolve customer problems; may make deliveries in emergency situations.
  • Build additional business with current customers by selling additional products to maximize account profitability.
  • Monitor accounts for compliance with credit terms and follow up on accounts receivable problems.
  • Monitor pricing trends in the sales territory, particularly for products, to ensure competitive pricing.
  • Perform other related duties as assigned.

Benefits

  • Competitive pay and benefits.
  • Day 1 health and wellness benefits.
  • Employee Stock Purchase Plan.
  • 401(k) employer matching.
  • Education assistance.
  • Paid time off.
  • Growth opportunities.
  • Safe and inclusive working environment with a culture of rewards, recognition, and respect.
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