Key Account Manager – Midstream Pipeline

Emerson•Houston, TX

About The Position

The Midstream Pipeline Key Account Manager drives sales growth and manages strategic midstream pipeline accounts across the Americas. Reporting to the Director, Key Accounts for the Americas, the role builds customer relationships, develops strategic account plans, and achieves revenue and sales objectives. It oversees opportunity pipeline management, pricing, forecasting, and resource alignment, while collaborating with Application Engineering and cross-functional Emerson teams to provide responsive technical support and actuation solutions. Through solution selling, lifecycle opportunities, and strategic account development, the Key Account Manager serves as the voice of the customer and helps maximize business growth. The preferred work location is not specified; consideration will be given to select internal candidates who wish to perform the role from their current work location. The role requires legal authorization to work in the United States, and visa sponsorship will not be provided.

Requirements

Bachelor of Science or Bachelor of Arts degree, preferably in Engineering or Marketing, or equivalent years of experience.
At least 7 years in the process industry, with the ability to understand valve and actuation applications, or a related level of understanding of fluid mechanics and electromechanical equipment.
At least 5 years of sales experience in a technical sales environment.
Proven experience managing strategic end-user accounts and/or long-term key accounts.
Excellent negotiation, communication, and relationship-building skills.
Legal authorization to work in the United States; visa sponsorship is not provided.

Nice To Haves

Midstream pipeline industry experience and/or knowledge of pipeline valve and actuation applications.
Experience with CRM and forecasting systems, such as Oracle CRM.
Knowledge of ASME, ANSI, and API standards.
Familiarity with pipeline industry standards and practices.

Responsibilities

Own and manage a defined portfolio of strategic midstream pipeline end-user accounts as the primary commercial relationship owner.
Develop and execute strategic account plans to meet annual sales targets, drive revenue and margin growth, strengthen executive relationships, and improve customer retention.
Forecast weekly, monthly, and annual demand; maintain accurate opportunity funnels; and provide customer insights for sales planning and S&OP processes.
Lead pricing strategies, commercial negotiations, contract renewals, and value-based selling in alignment with company objectives and margin requirements.
Partner with subject matter experts, product teams, engineering, and field resources to develop actuation solutions, support technical evaluations, and address customer-specific pipeline applications.
Identify, develop, and secure major project and lifecycle opportunities within assigned accounts, ensuring opportunities are covered, positioned, and advanced to win.
Represent the voice of the customer within Emerson by communicating strategic priorities, operational needs, competitive intelligence, and growth opportunities to internal stakeholders.
Monitor midstream market trends, customer investment strategies, competitive activity, infrastructure development, and industry dynamics relevant to pipeline and actuation applications.
Identify opportunities for product expansion, cross-selling, lifecycle services, installed-base development, and Emerson Actuation Technologies solutions across assigned accounts.

Benefits

Medical insurance plans, dental coverage, and vision coverage.
Employee Assistance Program.
401(k).
Tuition reimbursement.
Employee resource groups.
Recognition programs.
Flexible time off plans.
Paid parental leave, including maternal and paternal leave.
Vacation and holiday leave.
Career development through mentorship, training, leadership opportunities, and employee development programs.