Key Account Manager

Knorr-Bremse • Springfield, MO

2d • Remote

About The Position

The Key Account Manager is responsible for developing and managing strategic customer relationships within the U.S. power generation and distribution market. The role focuses on driving sustainable sales growth, identifying new business opportunities, and expanding the company's presence with key customers. As a trusted partner to customers, the Key Account Manager builds strong stakeholder networks, leads commercial discussions, and collaborates closely with headquarters and cross-functional teams to deliver value-added solutions. This position is ideally suited for an entrepreneurial sales professional with strong technical expertise and a passion for building business in a dynamic and growing market.

Requirements

• Proven experience in technical sales, business development, or key account management within the electrical power industry.
• Deep understanding of electrical power generation, transmission, and distribution systems, with particular expertise in Instrument Transformers.
• Extensive knowledge of the U.S. electrical power generation and distribution market, including industry structures, customer landscapes, and market drivers.
• Demonstrated success in developing new business opportunities and managing strategic customer relationships.
• Strong commercial acumen with proven negotiation and sales management expertise.
• Excellent communication, presentation, and relationship-building skills.
• Ability to navigate complex customer organizations and engage effectively with stakeholders at all levels.
• Strong analytical and strategic thinking capabilities.
• Experience preparing sales forecasts, business plans, and revenue reports.
• Ability to work independently while effectively coordinating with international teams.
• Entrepreneurial mindset with a strong "hunter" mentality and a passion for winning new business.
• Highly self-motivated, proactive, and results-driven.
• Strong resilience, persistence, and ability to perform in a competitive market environment.
• Excellent organizational and time-management skills.
• Start-up mentality with the ability to build and grow business activities from the ground up.
• Customer-focused with a strong commitment to delivering value and long-term partnerships.
• High willingness to travel across the United States and internationally as required.
• Fluent English language skills.
• All applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employment-based visa sponsorship.

Nice To Haves

• Master's degree in Electrical Engineering or a related technical discipline is preferred.
• Additional business or commercial qualifications are considered an advantage.
• Additional languages are considered an advantage.

Responsibilities

• Establish, develop, and maintain relationships at all levels within assigned Key Accounts to create long-term partnerships and achieve commercial growth targets.
• Develop strategic account plans and identify growth opportunities to maximize sales potential within the assigned customer portfolio.
• Plan and monitor sales volumes, revenue targets, and market opportunities for Key Accounts.
• Provide market intelligence and customer insights to support forecasting, budgeting, and strategic planning activities.
• Analyze customer organizations, business needs, and market dynamics to develop a deep understanding of stakeholder structures and decision-making processes.
• Build and maintain a robust network of contacts within customer organizations, including technical, operational, and executive stakeholders.
• Identify opportunities for customized product and service solutions that address customer requirements and support business growth.
• Prepare and coordinate customer meetings, presentations, and commercial discussions.
• Lead and facilitate contract and commercial negotiations in close cooperation with headquarters functions based in Austria.
• Serve as the primary point of contact for assigned Key Accounts regarding commercial, contractual, and organizational matters.
• Monitor and report sales activities, pipeline development, revenue performance, and customer-related metrics.
• Collaborate closely with Engineering, Product Management, Operations, and other internal stakeholders to ensure customer satisfaction and successful project execution.
• Identify and pursue new business opportunities within the U.S. electrical power generation and distribution sector.
• Contribute actively to the expansion of the company's market position and support the future development of energy infrastructure solutions.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Basic life insurance
• Disability insurance
• 401k plan
• 120 hours of vacation leave
• 40 hours of Personal Paid Absence
• 12 paid holidays
• 1 floating holiday
• 6 weeks of paid parental leave
• Annual bonuses based on achievement of certain metrics of up to 15% of annual salary
• Purchase company stock

What This Job Offers

• Job Type: Full-time
• Career Level: Senior